Open to opportunities

Brandy Oglesby

@brandyoglesby

Administrative professional skilled in medical office administration, HIPAA compliance, and customer service—reliable, organized, and fast-paced ready.

United States

Message

What I'm looking for

I’m looking for a dependable administrative role where I can support front desk and office operations, handle scheduling and records with HIPAA compliance, and use strong customer service, communication, and QuickBooks/insurance verification skills.

I’m a dedicated and dependable administrative professional with experience across customer service, education, medical office administration, reception, and office support. I’m skilled in scheduling, records management, HIPAA compliance, multitasking, communication, and medical terminology—helping keep operations accurate and efficient in fast-paced environments.

Since 2020, I’ve worked as a Teacher / Childcare Professional, supervising and caring for children while maintaining structured, positive learning environments and communicating with parents and staff. Earlier roles as a Receptionist & Administrative Assistant and Customer Service Representative strengthened my front desk operations, appointment scheduling, record maintenance, and customer issue resolution—bringing that same organization and professionalism to every day.

Experience

Work history, roles, and key accomplishments

Current

Teacher / Childcare Professional

Current

Various Childcare Centers

Jan 2020 - Present (6 years 5 months)

Supervised and cared for children in classroom and daycare settings while maintaining structured, positive learning environments. Communicated with parents and staff and supported classroom organization and administrative tasks.

Classroom Management Scheduling Administrative Support Communication Multitasking Records Management Customer Service

Receptionist & Administrative Assistant

Family Owned Company

Jan 2015 - Jan 2016 (1 year)

Managed front desk operations, handled incoming calls, and scheduled appointments. Maintained records and provided customer service and administrative support.

Front Desk Support Appointment Scheduling Records Management Administrative Support Customer Service Data Entry Office Administration Multitasking Communication

Customer Service Representative

Lowe's

Jan 2011 - Jan 2012 (1 year)

Assisted customers with purchases and resolved problems through effective service and communication. Managed incoming calls and coordinated department transfers as needed.

Customer Service Retail Support Phone Reception Communication Sales Support Multitasking Data Entry