Tati Baby

I am a motivated and compassionate professional with over 7 years of experience in customer service, medical office support, and early childhood education. My journey began with a Medical Assisting diploma from Concorde Career Institute, where I gained hands-on training in patient care and front office administration. I am dedicated to providing outstanding service in any environment, and I thrive in roles that allow me to balance my professional and personal responsibilities.

In my most recent position as a Customer Service Representative at Terminix Home Services, I successfully managed inbound customer calls, assisted with scheduling and billing, and consistently exceeded performance goals. My ability to resolve customer complaints with empathy and professionalism has been a key factor in my success. Prior to this, I worked as a Front Office Medical Assistant, where I was the first point of contact for patients, ensuring their needs were met with care and efficiency. I also have experience as a Preschool Teacher, where I created engaging lesson plans and fostered a nurturing environment for young children.