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Natalia Castro SalgadoNS
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Natalia Castro Salgado

@nataliacastrosalgado

HR professional at Amazon who managed workplace accommodation cases and proposed rotating learning-session times.

Costa Rica
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What I'm looking for

I’m particularly interested in Human Resources, People Operations, Recruitment and Talent Acquisition, and Project Management—especially roles combining analytical thinking, communication, stakeholder management, and problem solving.

At Amazon, I supported US-based employees requesting workplace accommodations, managing cases from triage through recommendations, decisions, and escalations. I reviewed medical restrictions and supporting documentation, clarified employee needs, and explained requirements and follow-up actions while protecting confidential information.

I collaborated with employees, site leaders, operations managers, HR partners, and senior consultants to assess accommodations and operational constraints. After identifying scheduling barriers to senior consultant learning sessions, I proposed rotating time slots; implementation began two days later.

At KPMG, I managed full-cycle recruitment and supported organizational consulting projects. I contributed to recruiting for approximately 50 junior and senior accounting vacancies, and redesigned a salary-study comparison methodology that the firm subsequently reused.

At La Voz Activa, which I co-founded, I contribute to service planning, quality standards, professional network decisions, and client relationships. I also coordinated projects, freelance professionals, budgets, schedules, and deliverables, and developed corporate sustainability reporting content for EVO Consultoras.

Experience

Work history, roles, and key accomplishments

La Voz Activa logoLA
Current

Co-Founder

Oct 2025 - Present (1 year)

Continue contributing as co-founder of La Voz Activa, a consulting business specializing in linguistic process management, while no longer overseeing day-to-day project coordination.
Maintain involvement in selected initiatives and support the continuity and strategic development of the business.

Amazon logoAM

Accommodation Consultant

Oct 2025 - Sep 2026 (11 months)

Supported US-based employee workplace accommodation requests in a fixed-term contract role, managing cases through triage, recommendations, decisions, and escalations. Reviewed medical restrictions and case documentation, collaborated with stakeholders, and maintained accurate case notes.

La Voz Activa logoLA

Co-Founder & Project Coordinator

Apr 2019 - Oct 2025 (6 years 6 months)

Co-founded and managed a consulting business providing linguistic, editorial, translation, training, and writing-support services to organizations and individual clients.
• Coordinated multidisciplinary teams of freelance translators, proofreaders, editors, trainers, and other language professionals according to project requirements.
• Managed projects from initial client consultation and quotatio

Ministerio de Educación Pública de Costa Rica logoMR

Psychology Instructor-Clinical Track

Feb 2020 - Dec 2020 (10 months)

Served as the psychology professional responsible for the clinical track of Aulas de Escucha, an interdisciplinary program developed through a partnership between the Ministry of Public Education (MEP), Fundamentes, and UNICEF. The program integrated clinical, artistic, and academic support for secondary-school students.
• Planned and facilitated individual and group sessions within the clinical t

KPMG Costa Rica logoKR

People & Change Assistant

Jul 2017 - Mar 2019 (1 year 8 months)

Supported Human Resources and Organizational Psychology consulting projects, with a strong focus on recruitment, talent assessment, compensation analysis, and organizational development.
• Managed full-cycle recruitment processes, including sourcing, job posting, candidate screening, competency-based interviews, psychometric assessments, reference checks, candidate reports, and client communicatio

FR

Revisora de textos

Freelance

Aug 2014 - Mar 2019 (4 years 7 months)

Worked as Revisora de textos at Freelance.

ER

Asistente

Editorial de la Universidad de Costa Rica

Mar 2013 - Jun 2017 (4 years 3 months)

Worked as Asistente at Editorial de la Universidad de Costa Rica.

Education

Degrees, certifications, and relevant coursework

BE

BELBIN

BELBIN Team Roles Accreditation, Team Roles

2019 - 2019

Accreditation in BELBIN Team Roles.

University of Costa Rica logoUR

University of Costa Rica

Licenciatura, Psychology

Completed coursework for a Licenciatura in Psychology; thesis pending.

University of Costa Rica logoUR

University of Costa Rica

Bachelor's Degree, Psychology

Completed a Bachelor's Degree in Psychology.

BE

BELBIN

Accreditation, Team Roles

2019 - 2019

Accreditation in BELBIN Team Roles.

University of Costa Rica logoUR

University of Costa Rica

Bachelor's Degree, Classical Philology

Completed a Bachelor's Degree in Classical Philology.

University of Costa Rica logoUR

University of Costa Rica

Licenciatura in Psychology, Psychology

Completed coursework for Licenciatura in Psychology; thesis pending.

University of Costa Rica logoUR

University of Costa Rica

Master's Studies in Linguistics, Linguistics

Master's Studies in Linguistics with thesis pending; degree not yet awarded.

University of Costa Rica logoUR

University of Costa Rica

Bachelor's Degree in Classical Philology, Classical Philology

Completed a Bachelor's Degree in Classical Philology.

University of Costa Rica logoUR

University of Costa Rica

Bachelor's Degree in Psychology, Psychology

Completed a Bachelor's Degree in Psychology.

UR

Universidad de Costa Rica

Lingüística

2015 - 2025

CS

Consejo Latinoamericano de Ciencias Sociales

Diplomado Superior en Políticas Editoriales para las Ciencias Sociales, Edición

2020 - 2021

BE

Belbin Roles de Equipo

Acreditación BELBIN de roles de equipo

Jul 2019

UR

Universidad de Costa Rica

Bachillerato, Psicología

2014 - 2018

University of Costa Rica logoUR

University of Costa Rica

Master's Studies, Linguistics

Master's Studies in Linguistics with thesis pending; degree not yet awarded.

Tech stack

Software and tools used professionally

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