
Natalia Castro Salgado
@nataliacastrosalgado
HR professional at Amazon who managed workplace accommodation cases and proposed rotating learning-session times.
What I'm looking for
At Amazon, I supported US-based employees requesting workplace accommodations, managing cases from triage through recommendations, decisions, and escalations. I reviewed medical restrictions and supporting documentation, clarified employee needs, and explained requirements and follow-up actions while protecting confidential information.
I collaborated with employees, site leaders, operations managers, HR partners, and senior consultants to assess accommodations and operational constraints. After identifying scheduling barriers to senior consultant learning sessions, I proposed rotating time slots; implementation began two days later.
At KPMG, I managed full-cycle recruitment and supported organizational consulting projects. I contributed to recruiting for approximately 50 junior and senior accounting vacancies, and redesigned a salary-study comparison methodology that the firm subsequently reused.
At La Voz Activa, which I co-founded, I contribute to service planning, quality standards, professional network decisions, and client relationships. I also coordinated projects, freelance professionals, budgets, schedules, and deliverables, and developed corporate sustainability reporting content for EVO Consultoras.
Experience
Work history, roles, and key accomplishments
Continue contributing as co-founder of La Voz Activa, a consulting business specializing in linguistic process management, while no longer overseeing day-to-day project coordination.
Maintain involvement in selected initiatives and support the continuity and strategic development of the business.
Co-Founder
La Voz Activa
Apr 2019 - Present (7 years 6 months)
Co-founded a professional language-services business and contribute to service planning, quality standards, professional network decisions, and client relationships. Developed corporate sustainability reporting content for EVO Consultoras.
Supported US-based employee workplace accommodation requests in a fixed-term contract role, managing cases through triage, recommendations, decisions, and escalations. Reviewed medical restrictions and case documentation, collaborated with stakeholders, and maintained accurate case notes.
Co-founded and managed a consulting business providing linguistic, editorial, translation, training, and writing-support services to organizations and individual clients.
• Coordinated multidisciplinary teams of freelance translators, proofreaders, editors, trainers, and other language professionals according to project requirements.
• Managed projects from initial client consultation and quotatio
Project Coordinator and Manager
La Voz Activa
Apr 2019 - Oct 2025 (6 years 6 months)
Coordinated projects, freelance professionals, client communication, budgets, schedules, and deliverables across simultaneous assignments. Built and maintained a professional talent pool and onboarded freelancers on working procedures and quality expectations.
Project Manager
Innova Prosalud
Apr 2019 - Apr 2021 (2 years)
Coordinated multidisciplinary health and well-being projects, stakeholders, scheduling, and reporting.
Clinical Track Instructor
Ministry of Public Education
Feb 2020 - Dec 2020 (10 months)
Facilitated individual and group support sessions, maintained confidential records, and coordinated follow-up with multidisciplinary staff.
Psychology Instructor-Clinical Track
Feb 2020 - Dec 2020 (10 months)
Served as the psychology professional responsible for the clinical track of Aulas de Escucha, an interdisciplinary program developed through a partnership between the Ministry of Public Education (MEP), Fundamentes, and UNICEF. The program integrated clinical, artistic, and academic support for secondary-school students.
• Planned and facilitated individual and group sessions within the clinical t
Managed full-cycle recruiting activities including sourcing, screening, interviews, and candidate reports. Supported a recruitment project for approximately 50 accounting vacancies and contributed to job analysis and salary benchmarking.
Supported Human Resources and Organizational Psychology consulting projects, with a strong focus on recruitment, talent assessment, compensation analysis, and organizational development.
• Managed full-cycle recruitment processes, including sourcing, job posting, candidate screening, competency-based interviews, psychometric assessments, reference checks, candidate reports, and client communicatio
Revisora de textos
Freelance
Aug 2014 - Mar 2019 (4 years 7 months)
Worked as Revisora de textos at Freelance.
Asistente
Editorial de la Universidad de Costa Rica
Mar 2013 - Jun 2017 (4 years 3 months)
Worked as Asistente at Editorial de la Universidad de Costa Rica.
Education
Degrees, certifications, and relevant coursework
BELBIN
BELBIN Team Roles Accreditation, Team Roles
2019 - 2019
Accreditation in BELBIN Team Roles.
University of Costa Rica
Licenciatura, Psychology
Completed coursework for a Licenciatura in Psychology; thesis pending.
University of Costa Rica
Bachelor's Degree, Psychology
Completed a Bachelor's Degree in Psychology.
BELBIN
Accreditation, Team Roles
2019 - 2019
Accreditation in BELBIN Team Roles.
University of Costa Rica
Bachelor's Degree, Classical Philology
Completed a Bachelor's Degree in Classical Philology.
University of Costa Rica
Licenciatura in Psychology, Psychology
Completed coursework for Licenciatura in Psychology; thesis pending.
University of Costa Rica
Master's Studies in Linguistics, Linguistics
Master's Studies in Linguistics with thesis pending; degree not yet awarded.
University of Costa Rica
Bachelor's Degree in Classical Philology, Classical Philology
Completed a Bachelor's Degree in Classical Philology.
University of Costa Rica
Bachelor's Degree in Psychology, Psychology
Completed a Bachelor's Degree in Psychology.
Universidad de Costa Rica
Lingüística
2015 - 2025
Consejo Latinoamericano de Ciencias Sociales
Diplomado Superior en Políticas Editoriales para las Ciencias Sociales, Edición
2020 - 2021
Belbin Roles de Equipo
Acreditación BELBIN de roles de equipo
Jul 2019
Universidad de Costa Rica
Bachillerato, Psicología
2014 - 2018
University of Costa Rica
Master's Studies, Linguistics
Master's Studies in Linguistics with thesis pending; degree not yet awarded.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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