Open to opportunities

Alejandra Espinoza

@alejandraespinoza

Bilingual administrative professional skilled in scheduling, records, stakeholder support, and confidential HR coordination in English and Spanish.

Costa Rica

Message

What I'm looking for

I am seeking a remote Administrative Assistant, HR Operations, or Executive Support role within a forward-thinking company where I can leverage my background in high-volume coordination, data integrity, and stakeholder management. I thrive in autonomous, remote-first environments where initiative, strict attention to detail, and proactive problem-solving are paramount.

I am a bilingual administrative and HR support professional with experience coordinating high-volume scheduling, maintaining confidential records, supporting employee and candidate inquiries, and ensuring smooth day-to-day operations. Through roles at Amazon, Avianca, and Avolta Energy, I have developed strong organizational, communication, and problem-solving skills while working with multiple stakeholders, calendars, HR systems, reports, and administrative processes.

Fluent in English and Spanish, I provide clear, professional support to diverse clients, employees, and teams. My psychology background also brings empathy, discretion, and cultural awareness to sensitive situations, allowing me to deliver accurate, timely, and service-focused administrative assistance.

Experience

Work history, roles, and key accomplishments

Current

Recruiting Coordinator

Current

Amazon

Jul 2026 - Present (2 months)

Serve as a single point of contact for candidates and hiring teams throughout the full interview and hiring process, ensuring a seamless end-to-end experience. Manage and prioritize multiple concurrent scheduling requests while maintaining commitment to deadlines and service-level agreements.

Recruiting Coordination Interview Scheduling Stakeholder Management ICIMS Confidentiality Compliance Troubleshooting Communication Skills

HR Assistant

Avianca

Mar 2025 - Dec 2025 (9 months)

Supported HR operations remotely and onsite, focusing on employee motivation, conflict management, performance feedback, and job satisfaction measurement. Assisted in full-cycle recruitment and selection processes, including competency-based analysis, interviews, and background checks.

HR Operations Employee Engagement Conflict Management Performance Feedback Recruitment Selection Competency Based Interviewing Background Checks Google Meet

Talent Management

Avolta Energy

Mar 2024 - Dec 2024 (9 months)

Designed and implemented assertive communication workshops for 31 employees, promoting organizational culture and resolving cross-departmental conflicts. Developed psychoeducational materials and evaluation tools to measure behavioral impact on employee engagement, achieving 95% participation.

Communication Skills Workshop Design Employee Engagement Organizational Culture Conflict Resolution Psychoeducational Materials Evaluation Tools Event Coordination

Customer Service Representative

Concentrix

Feb 2019 - Aug 2019 (6 months)

Resolved 20+ daily client inquiries via phone (EN/ES) with a 95% satisfaction rate. Reduced and maintained average call handling time by 15% through proactive queue management.

Customer Service Client Inquiries Order Processing Data Entry Conflict Resolution CRM Software Workflow Optimization