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Mary Ann WardMW
Open to opportunities

Mary Ann Ward

@maryannward

I manage end-to-end recruitment and build stronger employee experiences through data-informed HR initiatives.

Costa Rica
Message

What I'm looking for

I'm looking to grow across Human Resources, especially Learning and Development, organizational culture, employee experience, and employee relations. I value opportunities to keep learning, contribute to positive employee experiences, and support both people and organizational goals.

At Ackerlys Point Business, I manage end-to-end recruitment for operational and specialized roles, from sourcing and bilingual interviews through selection, onboarding, and candidate follow-up.

I partner with hiring managers to define staffing needs, maintain accurate ATS and HR records, and improve recruitment workflows and candidate experience. As an HR Intern, I led Quality Management Systems training, evaluated organizational culture across two technology departments, and designed a quarterly leadership and feedback training plan.

My Psychology background and Master’s studies in Human Resources & People Analytics help me connect human behavior, employee experience, and data-informed people decisions.

Experience

Work history, roles, and key accomplishments

AB
Current

Talent Acquisition Specialist

Ackerlys Point Business

Aug 2025 - Present (1 year 2 months)

Manage end-to-end recruitment processes for a variety of operational and specialized roles, from candidate sourcing and CV screening to interviews, selection, and onboarding.

Conduct interviews in both English and Spanish, assess candidate suitability, and provide timely follow-up throughout each stage of the recruitment process.

Coordinate with hiring managers to understand staffing needs, de

AB

Human Resources Intern

Ackerlys Point Business

Mar 2025 - Aug 2025 (5 months)

Led training on Quality Management Systems for the HR department to improve process documentation and efficiency.
Conducted an Organizational Culture Evaluation across two technology departments; created data-informed strategies for leadership development.
Designed a quarterly training plan on leadership and feedback, resulting in a structured learning path for managers.
Supported the recruitment

SS

Psychology Intern

Saint Gabriel Elementary and High School

Jan 2024 - Sep 2024 (8 months)

Implementar un plan estratégico o de mejora para fomentar el desarrollo y crecimiento efectivo del estudiantado del centro educativo Saint Gabriel Elementary and High School, realizando talleres de habilidades blandas en un periodo de 8 meses.

ET

Taller de manejo y reconocimiento de emociones a niños de escuela

Escuela Dante Alighieri TCU

May 2023 - Sep 2023 (4 months)

Desarrollar habilidades para reconocer emociones en la niñez y la adolescencia para ayudar a resolver conflictos y mejorar la calidad de vida a largo plazo.

BF

Front Desk Receptionist

Bulkkor Fitness

Sep 2020 - May 2021 (8 months)

Servicio al cliente y manejo de información e inventario.

Education

Degrees, certifications, and relevant coursework

UT

Universidad Latinoamericana de Ciencia y Tecnología

Licenciatura, Psychology

ES

Esden Business School

Master's degree, Human Resources and People Analytics

2026 - 2027

Master’s degree in Human Resources and People Analytics focused on combining strategic talent management with data analysis to support better decision-making in organizations. Areas of study include recruitment, organizational development, performance management, people strategy, and HR analytics.

UL

ULACIT

Bachelor of Psychology, General Psychology

2021 - 2025

LR

Lincoln School, Costa Rica

2017 - 2020

IR

International Christian School Costa Rica

2005 - 2016

Tech stack

Software and tools used professionally

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