
Mary Ann Ward
@maryannward
I manage end-to-end recruitment and build stronger employee experiences through data-informed HR initiatives.
What I'm looking for
At Ackerlys Point Business, I manage end-to-end recruitment for operational and specialized roles, from sourcing and bilingual interviews through selection, onboarding, and candidate follow-up.
I partner with hiring managers to define staffing needs, maintain accurate ATS and HR records, and improve recruitment workflows and candidate experience. As an HR Intern, I led Quality Management Systems training, evaluated organizational culture across two technology departments, and designed a quarterly leadership and feedback training plan.
My Psychology background and Master’s studies in Human Resources & People Analytics help me connect human behavior, employee experience, and data-informed people decisions.
Experience
Work history, roles, and key accomplishments
Manage end-to-end recruitment processes for a variety of operational and specialized roles, from candidate sourcing and CV screening to interviews, selection, and onboarding.
Conduct interviews in both English and Spanish, assess candidate suitability, and provide timely follow-up throughout each stage of the recruitment process.
Coordinate with hiring managers to understand staffing needs, de
Led training on Quality Management Systems for the HR department to improve process documentation and efficiency.
Conducted an Organizational Culture Evaluation across two technology departments; created data-informed strategies for leadership development.
Designed a quarterly training plan on leadership and feedback, resulting in a structured learning path for managers.
Supported the recruitment
Implementar un plan estratégico o de mejora para fomentar el desarrollo y crecimiento efectivo del estudiantado del centro educativo Saint Gabriel Elementary and High School, realizando talleres de habilidades blandas en un periodo de 8 meses.
Taller de manejo y reconocimiento de emociones a niños de escuela
May 2023 - Sep 2023 (4 months)
Desarrollar habilidades para reconocer emociones en la niñez y la adolescencia para ayudar a resolver conflictos y mejorar la calidad de vida a largo plazo.
Elaborar un plan de abordaje para implantar una evaluación que analice la eficiencia de la campaña “Aprovecha el momento” de la Fundación Paniamor.
Servicio al cliente y manejo de información e inventario.
Education
Degrees, certifications, and relevant coursework
Universidad Latinoamericana de Ciencia y Tecnología
Licenciatura, Psychology
Esden Business School
Master's degree, Human Resources and People Analytics
2026 - 2027
Master’s degree in Human Resources and People Analytics focused on combining strategic talent management with data analysis to support better decision-making in organizations. Areas of study include recruitment, organizational development, performance management, people strategy, and HR analytics.
ULACIT
Bachelor of Psychology, General Psychology
2021 - 2025
Lincoln School, Costa Rica
2017 - 2020
International Christian School Costa Rica
2005 - 2016
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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