Himalayas logo
Nasrin Binta Sorna 1813541630N1
Open to opportunities

Nasrin Binta Sorna 1813541630

@nasrinbintasorna1813

Ambitious customer support professional with a passion for growth.

Bangladesh
Message

What I'm looking for

I am looking for a dynamic work environment that fosters growth and learning, where I can leverage my customer support skills and contribute to team success.

I am a hardworking and ambitious individual with a strong passion for personal and professional growth. My journey in customer support began at Parimatch, where I provided live chat support and handled VIP customers for a year. I pride myself on ensuring a high level of customer satisfaction by efficiently resolving issues and communicating directly with clients.

In addition to my role at Parimatch, I gained valuable experience at Bijoy21, Desh77, and 12Bang, where I managed customer interactions in a fast-paced telecommunication environment. I am motivated and flexible, always eager to take on new challenges that help me grow. My educational background includes a Bachelor of Business Administration from North South University, where I honed my skills in finance and customer relationship management.

Experience

Work history, roles, and key accomplishments

PA

Live Chat Support

Parimatch

Provided live chat support and managed VIP customer interactions. Efficiently resolved customer issues, ensuring a high level of satisfaction.

Education

Degrees, certifications, and relevant coursework

MC

Motijheel Ideal School & College

Higher Secondary Certificate, Business Studies

Grade: 4.17 out of 5

Completed Higher Secondary Certificate in the Business group. Achieved a GPA of 4.17 out of 5.

CS

Chouddagram Secondary Pilot Girls’ School

Secondary School Certificate, Business Studies

Grade: 4.83 out of 5

Completed Secondary School Certificate in the Business group. Achieved a GPA of 4.83 out of 5.

North South University logoNU

North South University

Bachelor of Business Administration, Finance

Grade: 3.30 out of 4

Completed a Bachelor of Business Administration with a focus on Finance. Achieved a CGPA of 3.30 out of 4.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Nasrin Binta Sorna 1813541630 - Affiliated Customer Manager - Bijoy21, Desh77, 12Bang | Himalayas