Ismail Hossain

I am a customer-focused professional with hands-on experience as a call center Customer Support Representative and ongoing Honours studies in Business Administration. I bring practical customer-facing skills developed through six months handling queries, providing support, and ensuring client satisfaction.

My academic background in business studies has strengthened my understanding of organizational operations and service principles, and I continue to deepen that knowledge through my Honours program.

I communicate effectively in both Bengali and English across reading, writing, listening, and speaking, which helps me resolve customer issues and collaborate with teams.

I am motivated to contribute positively to an organization by applying my support experience, strong communication skills, and commitment to learning and professional growth.