Mehedi Hasan
@mehedihasan2
Customer Support & Operations Specialist with a passion for excellence.
What I'm looking for
I am a highly motivated Customer Support & Operations Specialist with over two years of experience in the betting industry. My expertise lies in customer service, account management, data analysis, and operational optimization. I thrive in fast-paced environments where efficiency and customer satisfaction are paramount. My analytical mindset allows me to identify customer behavior patterns and improve retention strategies effectively.
In my current role as a Customer Support & Operations Associate, I have provided high-level support by managing customer accounts and resolving inquiries efficiently. I conduct detailed data analysis to track trends, which helps in optimizing engagement strategies. My commitment to regulatory compliance ensures a safe and ethical gaming environment, while my proactive approach has led to increased customer satisfaction and revenue growth.
Experience
Work history, roles, and key accomplishments
Customer Support & Operations Associate
Betting Site
Jan 2021 - Present (4 years 4 months)
Provided high-level customer support, efficiently handling betting-related inquiries, account management, and technical troubleshooting. Conducted detailed data analysis to track customer behavior trends, optimizing engagement and retention strategies while maintaining strict regulatory compliance.
Education
Degrees, certifications, and relevant coursework
University of Dhaka
Bachelor’s Degree
Availability
Location
Authorized to work in
Job categories
Interested in hiring Mehedi?
You can contact Mehedi and 90k+ other talented remote workers on Himalayas.
Message MehediFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
