Naomi Ebuebu

I am an enthusiastic customer support specialist with over four years of experience delivering virtual and in-person assistance to improve business performance. I combine empathetic listening with efficient remote support to resolve issues swiftly and build lasting client relationships.

I leverage Google Workspace, CRM platforms (Zendesk, HubSpot, Freshdesk), project management tools, and communication platforms to streamline workflows. My interventions have improved team efficiency by 20%, increased monthly revenue by 25%, and boosted customer retention by 15%. I consistently manage high-volume inquiries while training junior staff and refining support processes.

I seek opportunities where I can optimize customer experiences, implement efficient systems, and contribute to team growth. I am proactive, organized, and committed to measurable improvements.