Naomi Ebuebu

I have a strong background in customer support and virtual assistance, with over four years of experience delivering high-quality remote and face-to-face assistance. I am skilled in using a wide range of digital tools such as Google Workspace, Microsoft Office Suite, Zendesk, and project management platforms like Trello and Asana to enhance business performance. Throughout my career, I have demonstrated expertise in managing complex schedules, resolving customer inquiries promptly, and improving customer satisfaction through empathetic listening and swift issue resolution.

Notably, I contributed to a 25% monthly revenue increase at a fashion house through persuasive sales techniques and marketing collaboration, and I improved team efficiency by 20% through effective calendar and information management for a tech executive. I am also experienced in training junior staff, streamlining administrative workflows, and implementing systems that reduce retrieval times and costs. My career interests revolve around leveraging my communication, organizational, and multitasking skills to provide seamless support and contribute to the success of dynamic organizations.