Oyeronke Oyeyemi

I am a results-driven Virtual Assistant and Customer Support Specialist with a strong background in remote administrative support and client relations. My expertise lies in optimizing workflows and enhancing operational efficiency in both remote and hybrid work environments. I have a proven track record of improving customer satisfaction and response times, ensuring seamless communication across multiple time zones.

In my role at Yeyo Soundx, I successfully managed email handling and scheduling, achieving a 30% improvement in workflow efficiency. I resolved over 50 customer inquiries daily, maintaining a 95% satisfaction rate. My experience at Climax Travels and Tours further honed my skills in customer support, where I increased repeat client engagement by 40% and maintained a 98% accuracy rate in data entry and documentation. I am passionate about leveraging technology to streamline processes and enhance client experiences.