Modinat Johnson

I am a Virtual Assistant with over three years' experience supporting small businesses and executive teams across customer communication, order fulfillment, and client-record management. I prioritize timely responses and accurate recordkeeping to ensure smooth operations and positive client experiences.

I am proficient with Zoho CRM and HubSpot for client management, Microsoft 365 and Google Workspace for documentation, and Asana, Trello, and ClickUp for task tracking. I routinely manage scheduling with Calendly and coordinate meetings via Slack and Zoom.

In recent roles I handled 20+ customer inquiries daily, processed orders on time, maintained account records, and prepared reports that informed team decisions. I also maintained filing systems for 100+ reports and contract details to ensure quick access and audit readiness.

I hold a B.Sc. in Sociology and have completed Virtual Assistant and Data Analysis courses to strengthen both administrative and analytical capabilities. I bring a client-focused, organized approach and a track record of improving response times and record accuracy.