Nana Yaa Acheampong Opoku

Support day-to-day hotel operations and contribute to a positive guest experience. Assist with customer-facing enquiries and operational requests in a professional and courteous manner.

Manage digital marketing and social media activities for small businesses and brands. Create customer-focused content, promotional materials, and social media communications.

Provided one-on-one and small-group support to international learners with different needs and communication styles. Built rapport with learners, listened to their needs, and adapted lessons to meet individual goals.

Supported day-to-day operations and assisted with customer/business requests related to printing services. Assisted with designing and producing banners, flyers, and documents according to client requirements.

Supported hotel operations and administrative activities in a customer-facing environment. Assisted with processing invoices, managing payments, and handling accounts.

Assisted customers and supported day-to-day shop operations. Provided customer service while assisting with sales activities and supported inventory management.

Completed a Data Science and Analytics course in June 2025.

Pursued a Bachelor of Science in Business Administration with a focus on Marketing and International Business.

Completed a TEFL course in November 2024.

Completed the West African Senior School Certificate Examination with a focus on Home Economics.