Naledi NomameNN
Looking for a job

Naledi Nomame

@naledinomame

Customer service professional with strong sales and problem-solving skills.

South Africa

What I'm looking for

I seek a role in a dynamic environment that values growth and teamwork.

I am a dedicated customer service professional with extensive experience in various roles, including customer service agent and sales agent. My journey began at Randpark Ridge Motors, where I honed my skills in cash handling and customer interactions. Over the years, I have developed a strong ability to resolve client queries efficiently and effectively, ensuring customer satisfaction is always a priority.

At Multichoice-Dstv, I excelled in activating new accounts and managing service requests, which allowed me to generate leads for the sales department. My role at Computershare Limited further enhanced my skills in database management and claims processing, where I successfully handled client inquiries over the phone. I am passionate about utilizing my skills in a professional environment that fosters growth and success.

Experience

Work history, roles, and key accomplishments

OC

Sales Agent

O'kkeffe & Swartz Consultants

Mar 2013 - Present (12 years 3 months)

Successfully sold various short-term insurance products including funeral, accident, and hospital covers. Contributed to database clean-up initiatives.

RM

Cashier

Randpark Ridge Motors

Aug 2004 - Present (20 years 10 months)

Operated the till and processed payments accurately. Managed stock packing, merchandising, and handled stock ordering and receiving.

Education

Degrees, certifications, and relevant coursework

PS

Pule Leeuw Comprehensive School

Matric, General Studies

Grade: Grade 12

Completed Grade 12.

MC

Moonstone College

Regulatory Examination Level 5, Financial Services

Grade: 70%

Successfully completed the Regulatory Examination Level 5.

FE

Forward Personal & Business School of Excellence

Certificate of Business (COB), Long-term Insurance

Grade: COB

Obtained a Certificate of Business in Long-term Insurance.

FE

Forward Personal & Business School of Excellence

Certificate of Business (COB), Short-term Insurance Personal Lines

Grade: COB

Obtained a Certificate of Business in Short-term Insurance Personal Lines.

FE

Forward Personal & Business School of Excellence

Certificate of Business (COB), Short-term Insurance Commercial Lines

Grade: COB

Obtained a Certificate of Business in Short-term Insurance Commercial Lines.

Tech stack

Software and tools used professionally

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