Naijh Damon

I’m a results-driven Administrative Professional with a Bachelor of Arts in Liberal Studies and 6+ years supporting high-volume, fast-paced organizational workflows. I focus on improving operational efficiency through meticulous stakeholder communication, advanced office technology utilization, and adaptive problem-solving.

In my current role as a Service BDC Representative / Sales Receptionist at Toyota of Greensboro, I manage diverse inbound communications across sales and service and coordinate 40–60 weekly service appointments. I process, route, and follow up on sales leads for the executive sales team, while using CRM to track interactions and maintain meticulous records.

Previously, as an Office Administrator at Arc of North Carolina, I orchestrated daily administrative operations including executive scheduling and professional correspondence. I managed fiscal documentation, supported vendor relations, and served as a primary liaison for executive staff and external stakeholders to keep workflows organized and professional.

I bring a service-first mindset from roles including Customer Service Representative at Ralph Lauren and dealership/front-desk support, where I strengthened client relationships, conflict resolution, and responsiveness KPIs. I’m now seeking a long-term, stable opportunity where I can grow, contribute meaningfully, and foster collaborative environments in growth-oriented corporate settings.