Jasia Vazquez
@jasiavazquez
Administrative Assistant providing sales-team support and customer service excellence.
What I'm looking for
I’m an organized, team-oriented Administrative Assistant who provides “unsurpassed support” to colleagues, customers, and management. In my current role, I support a National Sales Director by overseeing daily sales-team tasks, managing leaders’ calendars, arranging travel and lodging, tracking and ordering supplies, and creating expense reports.
I also bring a strong customer-support background from Premier Customer Solutions and customer-facing retail work. I answer calls with a “problem-solving attitude,” help resolve billing disputes, assess physical and technical device damage, and I’ve “exceeded sales goals.” Across roles, I facilitate meetings and briefings, handle vendor and phone communications, manage contracts, and I’ve trained and mentored new hires on company protocols and procedures.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
Acorn Stairlifts
Jul 2020 - Present (5 years 11 months)
Provided administrative support to the National Sales Director by managing calendars, arranging team travel, and overseeing daily sales-team tasks. Tracked and ordered supplies, created expense reports, and supported special projects while helping maintain a healthy, organized work environment.
Premier Customer Solutions Rep
Asurion
Dec 2019 - Jul 2020 (7 months)
Handled inbound customer calls to resolve billing disputes with a problem-solving approach and supported device damage assessment. Consistently exceeded sales goals through customer issue resolution and service support.
Administrative Assistant
ARL/E. Buchanan LLC
Nov 2018 - Jul 2020 (1 year 8 months)
Organized the office and directed communications between vendors, customers, and colleagues. Earned Employee of the Month (2016 and 2018) for managing cleanliness and coordinating logistics for delivery truck drivers.
Customer Service Representative
Publix Supermarkets
Aug 2015 - Dec 2019 (4 years 4 months)
Provided customer service by taking and filling special orders, ensuring product quality and department cleanliness, and supporting sales-focused operations. Led onboarding and training for new employees and provided ongoing support to new staff members.
Education
Degrees, certifications, and relevant coursework
Mater Lakes Academy
High School Diploma
Completed a high school diploma at Mater Lakes Academy in Miami, FL.
Valencia College
Associate of Arts, Arts
Earned an Associate of Arts degree at Valencia College in Orlando, FL.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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