JC
Open to opportunities

Jessica Connell

@jessicaconnell

Detail-oriented administrative assistant with strong organizational skills.

United States

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a detail-oriented administrative assistant and office manager with a strong commitment to ensuring efficient operations. My experience at Catawba College has honed my skills in managing personnel, coding and billing, and maintaining security protocols. I take pride in my ability to multitask and support my team in achieving our goals.

Previously, I worked in financial services, where I built productive relationships with clients and enhanced customer satisfaction through effective communication and problem-solving. My background as a senior teller and customer service representative has equipped me with the skills to handle customer inquiries and transactions with accuracy and efficiency.

Experience

Work history, roles, and key accomplishments

SB

Financial Services Representative

South State Bank

Jan 2018 - Dec 2021 (3 years 11 months)

Built and deepened productive relationships with prospective and competitive customers to drive sustained growth. Discussed financial options with clients and provided informed suggestions.

FB

Senior Teller / Customer Service Representative

Farmers and Merchants Bank

Apr 2008 - Dec 2017 (9 years 8 months)

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Delivered exceptional customer service to every customer.

Education

Degrees, certifications, and relevant coursework

UN

Unknown

Certification, Notary Public

Obtained Notary Public certification.

ES

East Rowan High School

Diploma, General Studies

Completed high school education.

UN

Unknown

Certification, CPR

Obtained CPR certification.

Tech stack

Software and tools used professionally

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Jessica Connell - Administrative Assistant and Office Manager - Catawba College | Himalayas