Jessica Connell
@jessicaconnell
Detail-oriented administrative assistant with strong organizational skills.
What I'm looking for
I am a detail-oriented administrative assistant and office manager with a strong commitment to ensuring efficient operations. My experience at Catawba College has honed my skills in managing personnel, coding and billing, and maintaining security protocols. I take pride in my ability to multitask and support my team in achieving our goals.
Previously, I worked in financial services, where I built productive relationships with clients and enhanced customer satisfaction through effective communication and problem-solving. My background as a senior teller and customer service representative has equipped me with the skills to handle customer inquiries and transactions with accuracy and efficiency.
Experience
Work history, roles, and key accomplishments
Administrative Assistant and Office Manager
Catawba College
Feb 2023 - Present (2 years 4 months)
Managed and communicated with team members to ensure quality and efficient operations. Responsible for scheduling personnel, coding, billing, and invoicing multiple departments.
Financial Services Representative
South State Bank
Jan 2018 - Dec 2021 (3 years 11 months)
Built and deepened productive relationships with prospective and competitive customers to drive sustained growth. Discussed financial options with clients and provided informed suggestions.
Senior Teller / Customer Service Representative
Farmers and Merchants Bank
Apr 2008 - Dec 2017 (9 years 8 months)
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Delivered exceptional customer service to every customer.
Education
Degrees, certifications, and relevant coursework
Unknown
Certification, Notary Public
Obtained Notary Public certification.
East Rowan High School
Diploma, General Studies
Completed high school education.
Unknown
Certification, CPR
Obtained CPR certification.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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