Adrianna Borja
@adriannaborja
Organized administrative professional with 7+ years in customer service and data entry.
What I'm looking for
I am a highly organized administrative professional with over seven years of experience supporting operations, customer service, and data entry across retail and distribution environments. I consistently manage high-volume communications, maintain accurate records, coordinate logistics such as manifests and routes, and use Excel, Outlook, Teams, and internal CRM systems to produce reliable reports and documentation.
I have progressed through multi-role positions—receptionist, service BDC, cashier, and customer service representative—demonstrating adaptability, cross-departmental collaboration, and problem-solving under pressure. I seek remote administrative or data entry roles where I can apply strong attention to detail, process-improvement mindset, and dependable organizational skills to support team efficiency and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
McLane Company
Apr 2025 - Present (5 months)
Manage high-volume inbound calls and emails, process order adjustments and RMAs, and coordinate manifests and driver documentation to ensure accurate deliveries and records.
Receptionist / Service BDC
Toyota
Aug 2021 - Nov 2024 (3 years 3 months)
Progressed through receptionist, service BDC appointment setter, and cashier roles; scheduled service appointments, managed high-volume calls, maintained filing systems, and supported reporting and internal communications.
Sales Associate
World Market
Jul 2017 - Nov 2021 (4 years 4 months)
Assisted customers with product inquiries and purchases, supported register operations as backup, applied discount codes, and maintained store presentation and inventory restocking.
Education
Degrees, certifications, and relevant coursework
Southern New Hampshire University
2025 -
Enrolled at Southern New Hampshire University beginning May 2025; coursework and degree program details not provided.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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