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Adrianna Borja

@adriannaborja

Organized administrative professional with 7+ years in customer service and data entry.

United States
Message

What I'm looking for

I seek a remote administrative or data entry role with clear processes, collaborative teams, opportunities to improve workflows, and stable scheduling.

I am a highly organized administrative professional with over seven years of experience supporting operations, customer service, and data entry across retail and distribution environments. I consistently manage high-volume communications, maintain accurate records, coordinate logistics such as manifests and routes, and use Excel, Outlook, Teams, and internal CRM systems to produce reliable reports and documentation.

I have progressed through multi-role positions—receptionist, service BDC, cashier, and customer service representative—demonstrating adaptability, cross-departmental collaboration, and problem-solving under pressure. I seek remote administrative or data entry roles where I can apply strong attention to detail, process-improvement mindset, and dependable organizational skills to support team efficiency and customer satisfaction.

Experience

Work history, roles, and key accomplishments

TO

Receptionist / Service BDC

Toyota

Aug 2021 - Nov 2024 (3 years 3 months)

Progressed through receptionist, service BDC appointment setter, and cashier roles; scheduled service appointments, managed high-volume calls, maintained filing systems, and supported reporting and internal communications.

WM

Sales Associate

World Market

Jul 2017 - Nov 2021 (4 years 4 months)

Assisted customers with product inquiries and purchases, supported register operations as backup, applied discount codes, and maintained store presentation and inventory restocking.

Education

Degrees, certifications, and relevant coursework

Southern New Hampshire University logoSU

Southern New Hampshire University

2025 -

Enrolled at Southern New Hampshire University beginning May 2025; coursework and degree program details not provided.

Tech stack

Software and tools used professionally

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Adrianna Borja - Customer Service Representative - McLane Company | Himalayas