Open to opportunities

Isabella Ellis

@isabellaellis

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Dedicated administrative professional with strong communication and planning skills.

United States

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What I'm looking for

I am seeking a role that values communication and teamwork, with opportunities for growth.

I am a hardworking and focused administrative professional with over four years of experience in providing exceptional support and ensuring the efficient operation of office environments. My background includes a strong emphasis on communication, planning, and prioritization, which has allowed me to excel in various roles. I am known for my reliability and adaptability, ensuring seamless integration with evolving workplace demands.

Throughout my career, I have honed my skills in business correspondence, document management, and customer service. My experience as an Executive Assistant with the United States Air Force has equipped me with the ability to manage calendar appointments, prepare reports, and maintain organized records. I take pride in driving positive results and fostering a collaborative team environment.

Experience

Work history, roles, and key accomplishments

Commander's Support Staff/Executive Assistant

United States Air Force

Nov 2021 - Nov 2025 (4 years)

Provided comprehensive administrative support, ensuring the efficient operation of the office and assisting in the preparation of reports and presentations. Improved team productivity by expertly managing calendar appointments and schedules, while maintaining meticulous files and records for optimal organization.

Administrative Support Document Management Record keeping Microsoft Office Team Collaboration Calendar Management Report Preparation

Customer Service Cashier

Giant Food Stores

Jan 2021 - Nov 2021 (10 months)

Maintained a clean and organized workspace, fostering a welcoming environment for customers. Actively listened to customer concerns, resolving issues promptly and escalating major problems to supervisors when necessary.

Customer Service Conflict Resolution Workspace Organization Payment Processing Customer Relations

Customer Service Representative

Brooks Brothers

Jul 2019 - Dec 2020 (1 year 5 months)

Responded to customer requests for products, services, and company information, developing strong product knowledge to provide informed recommendations. Assisted customers in navigating the company website and placing online orders, significantly improving the overall user experience.

Customer Service Product Knowledge Customer Relations Sales Support

Sales Associate

Old Navy

Jun 2016 - Jul 2019 (3 years 1 month)

Organized racks and shelves to maintain store visual appeal, engaging customers and promoting specific merchandise effectively. Built strong relationships with customers to encourage repeat business and managed returns, exchanges, and refunds in accordance with store policy.

Sales Customer Service Merchandising Visual Merchandising Inventory Management Customer Relations Retail Operations

Education

Degrees, certifications, and relevant coursework

Lehigh Carbon Community College

Associate of Arts, Communications

Completed an Associate of Arts degree with a focus on Communications. Developed strong communication skills applicable to various professional settings.