Na Ga
@naga
I am Najee, a cybersecurity student offering expertise in PC management, and technical help.
United StatesWhat I'm looking for
I am a resourceful IT technician and cybersecurity student with a strong foundation in diagnosing and resolving complex technical issues. My hands-on experience spans supporting end-users, retail systems, and SaaS platforms like Zendesk and HubSpot. I have developed proficiency in programming languages such as C++, Python, and C#, and I am skilled in managing both Linux and Windows systems.
Throughout my career, I have demonstrated my ability to adapt and solve problems effectively. I have installed and configured various Linux distributions, maintained system integrity, and developed applications directly within Linux environments. My experience also includes managing network security infrastructure, where I have utilized tools like Greenbone and Nessus to identify vulnerabilities and enhance firewall protections.
As I continue my education in cybersecurity, I am eager to find remote or flexible part-time work that supports my career growth while I complete my academic goals. I thrive in environments that challenge me and allow me to apply my technical skills to real-world problems.
Experience
Work history, roles, and key accomplishments
IT Field Technician
Truno
Apr 2024 - Jan 2025 (9 months)
Diagnosed and repaired issues with POS systems, printers, and in-store equipment, ensuring operational functionality. Provided preventative maintenance, installed software/hardware, and managed service requests, including after-hours support. Acted as a helpdesk for other technicians, utilizing Zendesk for ticket management and knowledge base articles.
IT Technician
Freelance
Sep 2017 - Dec 2017 (3 months)
Diagnosed, repaired, and maintained personal and office equipment, including servers and TVs. Responsible for locating and ordering replacement parts for various systems.
IT Technician
Freelance
Aug 2017 - Dec 2017 (4 months)
Diagnosed, repaired, and maintained personal and office equipment, including servers and TVs. Acted as a client support liaison, managing technical inquiries and documenting resolutions using Zendesk and HubSpot.
Education
Degrees, certifications, and relevant coursework
Chaffey College
Associate’s Degree, Cybersecurity
Activities and societies: Competed in 3 Cyber Skyline Cybersecurity Competitions, applying skills in network defense, vulnerability scanning, Linux/Windows administration, and digital forensics in time-based challenge environments.
Pursuing an Associate's Degree in Cybersecurity. Coursework included Computer Science I-IV, Calculus I, Fundamentals of Microsoft Windows, and Networking Fundamentals.
Availability
Location
United StatesAuthorized to work in
Interested in hiring Na?
You can contact Na and 90k+ other talented remote workers on Himalayas.
Message NaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
