Nafi Nakib

I’m a customer-focused sales representative with 1.5+ years of experience handling client inquiries, resolving issues, processing orders, and maintaining accurate records. I’m multilingual and proficient in Microsoft Office, bringing confidence to both customer engagement and daily administration.

In my most recent role with WORLDCLASSEDGE (WCE) in Dubai (REMOTE), I built lasting client relationships through proactive follow-ups and led sales performance using CRM tools. I exceeded quarterly sales goals by 18%, earned Top Performer recognition, and achieved strong results—exceeding sales targets by 15% within three months—while staying accurate with reporting.

Earlier, I supported donors as a Customer Service Advisor (HUMANAPPEAL) by managing inbound/outbound calls, emails, and messages, processing donations, and ensuring data entry into the donor database. I also worked as a Receptionist/Administrator (HAWKINS LAWFIRM) streamlining onboarding, scheduling appointments, managing client records, and processing visa paperwork for 40+ clients monthly.