Adedotun Gtrs
@adedotungtrs
Enthusiastic customer service professional with strong administration skills.
What I'm looking for
I am an organised and enthusiastic individual with a strong background in customer service and administration. My experience spans various roles where I have honed my ability to troubleshoot basic IT issues and provide exceptional service to diverse clientele. I pride myself on my attention to detail and my proactive approach to addressing customer needs.
Throughout my career, I have demonstrated strong communication and interpersonal skills, ensuring that I meet and exceed customer expectations. My roles have included working as a Customer Service Assistant at Expert Choice, where I successfully managed customer inquiries and complaints, and as a Sales Representative at Fidson Medical Ltd, where I developed strong client relationships and facilitated smooth sales processes. I am passionate about people management and thrive in environments where I can help others.
Experience
Work history, roles, and key accomplishments
Customer Service (Hospitality)
Lexington
Jan 2023 - Present (2 years 5 months)
Attended to customer needs and requests, ensuring their best interests were met. Demonstrated strong communication and interpersonal skills by providing excellent service to diverse customers and team members.
Customer Service (Hospitality)
Topmag Service Limited
Jan 2022 - Jan 2023 (1 year)
Attended to customers and clients, meeting their needs and ensuring their satisfaction. Focused on looking after customers' best interests to ensure their happiness.
Customer Service Assistant
Expert Choice
Jul 2020 - Dec 2021 (1 year 5 months)
Successfully conversed with cold and warm customers regarding company products, services, and policies, offering possible solutions. Processed complaints, issued refunds, and accurately entered data while developing good client relations.
Administrative Assistant
Bookable VA
Jan 2019 - Jul 2020 (1 year 6 months)
Provided administrative support by taking orders, identifying information, and resolving inquiries and problems. Troubleshot issues to create a satisfying acquaintance between the customer and the company, often working remotely with less supervision.
Sales Representative
Fidson Medical Ltd
Sep 2016 - Nov 2019 (3 years 2 months)
Worked with customers to find desired products and create solutions, ensuring a smooth sales process. Identified new sales leads through business directories and client referrals.
Education
Degrees, certifications, and relevant coursework
Kyiv Medical University
Bachelor of Science, Medicine
Pursued a Bachelor of Science in Medicine from 2018 to 2022. Studies were uncompleted due to the ongoing conflict in Ukraine.
Mushood Abiola Polytechnic
National Diploma, Pharmaceutical Technology
Obtained a National Diploma in Pharmaceutical Technology from 2012 to 2015. Gained foundational knowledge in pharmaceutical processes and technologies.
Datforte International School
Senior Secondary School Certificate, General Studies
Completed Senior Secondary School Certificate (SSCE) from 2006 to 2011. Developed a strong academic foundation across various subjects.
Availability
Location
Authorized to work in
Job categories
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