Adedotun GtrsAG
Open to opportunities

Adedotun Gtrs

@adedotungtrs

Enthusiastic customer service professional with strong administration skills.

United Kingdom

What I'm looking for

I am looking for a role that values strong communication and customer service, where I can contribute to a positive team environment and continue to grow professionally.

I am an organised and enthusiastic individual with a strong background in customer service and administration. My experience spans various roles where I have honed my ability to troubleshoot basic IT issues and provide exceptional service to diverse clientele. I pride myself on my attention to detail and my proactive approach to addressing customer needs.

Throughout my career, I have demonstrated strong communication and interpersonal skills, ensuring that I meet and exceed customer expectations. My roles have included working as a Customer Service Assistant at Expert Choice, where I successfully managed customer inquiries and complaints, and as a Sales Representative at Fidson Medical Ltd, where I developed strong client relationships and facilitated smooth sales processes. I am passionate about people management and thrive in environments where I can help others.

Experience

Work history, roles, and key accomplishments

EC

Customer Service Assistant

Expert Choice

Jul 2020 - Dec 2021 (1 year 5 months)

Successfully conversed with cold and warm customers regarding company products, services, and policies, offering possible solutions. Processed complaints, issued refunds, and accurately entered data while developing good client relations.

Education

Degrees, certifications, and relevant coursework

KU

Kyiv Medical University

Bachelor of Science, Medicine

Pursued a Bachelor of Science in Medicine from 2018 to 2022. Studies were uncompleted due to the ongoing conflict in Ukraine.

MP

Mushood Abiola Polytechnic

National Diploma, Pharmaceutical Technology

Obtained a National Diploma in Pharmaceutical Technology from 2012 to 2015. Gained foundational knowledge in pharmaceutical processes and technologies.

DS

Datforte International School

Senior Secondary School Certificate, General Studies

Completed Senior Secondary School Certificate (SSCE) from 2006 to 2011. Developed a strong academic foundation across various subjects.

Tech stack

Software and tools used professionally

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