MF
Open to opportunities

Myisha Feverie

@myishafeverie

Dedicated customer service representative with extensive data entry experience.

Zimbabwe

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth.

I am a personable and dedicated customer service representative with extensive experience in customer relations and data entry. My upbeat and positive attitude allows me to establish rapport with clients easily, making me a solid team player. I am relentlessly motivated to maintain customer satisfaction and contribute to company success, which makes me an asset in any role or department assigned.

In my previous role as a Customer Service Supervisor at Liberty Mutual, I was cross-trained in multiple departments, allowing me to understand all company needs and train new employees effectively. I analyzed and updated necessary changes to Salesforce software and processed customer service requests via phone and email support. My ability to customize CRM tools and audit internal data has improved business performance significantly.

Throughout my career, I have developed strong skills in technical support, data entry, and customer service. I have a proven track record of resolving complex customer issues and implementing targeted solutions. My experience in various roles has equipped me with the knowledge and skills to adapt quickly to new projects and contribute positively to team dynamics.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

SB

Southern Westchester BOCES

Certified CMA, Medical Assisting

Completed a certification program at Southern Westchester BOCES, focusing on medical assisting. Gained practical skills and theoretical knowledge essential for a Certified Medical Assistant role.

Tech stack

Software and tools used professionally

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Myisha Feverie - Customer Service Supervisor - Liberty Mutual | Himalayas