Elizabeth Effeh Baidoo

I am a personable and dedicated customer service representative with extensive experience in customer relations and data entry. My upbeat and positive attitude allows me to establish rapport with clients effectively, making me a solid team player. I am relentlessly motivated to maintain customer satisfaction and contribute to company success, which makes me an asset in any role or department I am assigned to.

In my current role as a Customer Service Specialist at Office Depot, I have strategized and communicated new processing solutions to address challenging client problems, significantly increasing client engagement rates. I have cross-trained in multiple departments to understand business needs and changing strategies, ensuring that I can resolve customer queries efficiently. My experience at Dreyer’s Grand Ice Cream further honed my skills in data entry and customer support, where I managed a high volume of inbound inquiries and validated the accuracy of valuable company information.

Currently pursuing a Bachelor of Science in Cybersecurity, I am eager to leverage my skills in a challenging environment that values customer satisfaction and innovative solutions. I believe that my background in customer service, combined with my ongoing education, positions me well to contribute positively to any organization.