Open to opportunities

Muskan Sahota

@muskansahota

Sales and Support Executive with 4 years’ experience improving customer satisfaction and operations through tailored solutions.

India

Message

What I'm looking for

I’m looking for a role where I can support customers through multiple channels, resolve technical issues, and partner with sales to tailor solutions—while continuing to improve processes and train others in clear service protocols.

I’m a Sales and Support Executive with 4 years of experience driving customer satisfaction and operational efficiency. I collaborate with sales teams to tailor solutions and ensure customers get the right recommendations.

In my previous role, I provided customer support through various channels, resolving inquiries and technical issues. I also maintained accurate records of customer interactions and feedback to support process improvement, while working closely with the sales team to identify customer needs.

I’ve trained new employees on service protocols, helping teams deliver consistent support from day one. My focus is simple: communicate clearly, solve problems quickly, and keep operations running smoothly.

Experience

Work history, roles, and key accomplishments

Sales and Support Exec

Globehost

Jan 2021 - May 2025 (4 years 4 months)

Provided customer support across channels, resolving inquiries and technical issues while maintaining accurate interaction records. Collaborated with the sales team to match customer needs to solutions and trained new employees on service protocols.

Customer Support Process Improvement Project Management