Open to opportunities

Rishabh Sharma

@rishabhsharma4

Message

Customer-focused sales representative with strong problem-solving skills.

India

Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers growth opportunities.

I am an experienced Customer Support and Sales Executive with over a year of experience in high-pressure environments. My journey has been marked by a commitment to delivering exceptional customer service and cultivating productive relationships. I have a proven track record of resolving complex issues and earning customer loyalty, which I consider essential in any sales role.

Throughout my career, I have worked with leading firms such as Teleperformance and TASKUS, where I honed my skills in technical support and sales. My ability to mentor new representatives and optimize processes has been recognized, and I take pride in being named the Best Customer Support Associate in my division. I thrive in dynamic environments and am passionate about driving revenue while enhancing the customer experience.

Experience

Work history, roles, and key accomplishments

Current

Content Moderator

Current

Taskus India Pvt Ltd

Apr 2022 - Present (3 years 1 month)

Responsible for content moderation for a top client, META, ensuring privacy and upholding community standards in a dynamic work environment.

Content Moderation Privacy Communication Problem Solving Team Collaboration Customer Relationship Management

Sales Associate

Xtrim Global Solutions Pvt Ltd

Jul 2021 - Jan 2022 (6 months)

Engaged in inbound and outbound services, ensuring timely execution of tasks while maintaining high service standards for clients.

Inbound Service Delivery Time Management Customer Relationship Management Communication Problem Solving Teamwork

Sales Associate

KLPTA Business Solutions Pvt Ltd

Feb 2021 - Jun 2021 (4 months)

Worked in tele-sales, focusing on customer communications and improving operational efficiency for clients. Contributed to revenue growth through effective sales strategies.

Customer Communications Revenue Sales Strategies Customer Relationship Management Problem Solving Communication Team Collaboration

Technical Support Executive

Teleperformance

Aug 2019 - Feb 2020 (6 months)

Provided customer support and troubleshooting for electronic devices, mentoring new representatives and optimizing processes. Recognized as the Best Customer Support Associate based on customer feedback.