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RS@rishabhsharma4
Customer-focused sales representative with strong problem-solving skills.
IndiaI am an experienced Customer Support and Sales Executive with over a year of experience in high-pressure environments. My journey has been marked by a commitment to delivering exceptional customer service and cultivating productive relationships. I have a proven track record of resolving complex issues and earning customer loyalty, which I consider essential in any sales role.
Throughout my career, I have worked with leading firms such as Teleperformance and TASKUS, where I honed my skills in technical support and sales. My ability to mentor new representatives and optimize processes has been recognized, and I take pride in being named the Best Customer Support Associate in my division. I thrive in dynamic environments and am passionate about driving revenue while enhancing the customer experience.
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Work history, roles, and key accomplishments
Taskus India Pvt Ltd
Apr 2022 - Present (3 years 7 months)
Responsible for content moderation for a top client, META, ensuring privacy and upholding community standards in a dynamic work environment.
Xtrim Global Solutions Pvt Ltd
Jul 2021 - Jan 2022 (6 months)
Engaged in inbound and outbound services, ensuring timely execution of tasks while maintaining high service standards for clients.
KLPTA Business Solutions Pvt Ltd
Feb 2021 - Jun 2021 (4 months)
Worked in tele-sales, focusing on customer communications and improving operational efficiency for clients. Contributed to revenue growth through effective sales strategies.
Teleperformance
Aug 2019 - Feb 2020 (6 months)
Provided customer support and troubleshooting for electronic devices, mentoring new representatives and optimizing processes. Recognized as the Best Customer Support Associate based on customer feedback.
Degrees, certifications, and relevant coursework
Science and Computer
Completed secondary education with a focus on Science and Computer studies.
SVBachelor of Technology, Computer Science Engineering
2015 - 2019
SVVV is one of the Leading University for the Computer and Science sector, providing a comprehensive education in Computer Science Engineering.
Software and tools used professionally
IndiaYou can contact Rishabh and 90k+ other talented remote workers on Himalayas.
Message Rishabh
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