At Telstra, I assisted vulnerable customers in the enhanced care section by providing tailored services and devices to aged customers. I helped secure essential devices and services, increasing sales by 20%.
At Burson Auto Parts, I called businesses to share promotions and trade show information, consistently meeting KPIs with an average of 120 calls per day. I increased sales by 15% in the first quarter of 2024.
My engineering projects included research on nanoporous anodic alumina photonic crystals as an affordable option for highly sensitive optical sensors. I also researched a shell and tube heat exchanger, and my paper was selected for presentation at Chemcon 2017.
Australia