Jarrad Schiller

At Telstra, I provided specialised support to customers in vulnerable circumstances and resolved escalated billing, technical, and service issues. I helped customers find solutions while maintaining accurate records and clear guidance.

I handled 50–60 calls a day and coordinated with internal teams to resolve account and technical issues. I maintained customer satisfaction scores above 90%.

At AandR Computers, I regularly met 100% or more of monthly sales targets across seven consecutive years and received Salesperson of the Year throughout my tenure. I increased average transaction value through upselling and bundled solutions.

I also delivered a custom enterprise-grade server with a 40-drive array to support 100 simultaneous 1080p camera streams, with zero data loss and full 28-day retention. I’m looking to continue developing within a high-performing sales team.