At Genecis Industries Ltd, I supported customers with biotechnology product, service, and order-processing inquiries through phone, email, and live chat.
I resolved complaints and service issues by coordinating with laboratory, technical, operations, and quality assurance teams, while keeping customers updated.
At Hawthorn Automotive Improvements (Australia), I conducted outbound calls to introduce car maintenance services, qualify customer needs, and schedule appointments.
At Hazowao Asset Management Ltd, I spoke with prospective investors about their financial goals and supported proposals and client onboarding for fund and portfolio management services.
