MAMuhammad Zain ul Abadin
@muhammadzainulabadin1
SaaS Product Manager driving user-first B2B solutions and measurable business growth.
PakistanWhat I'm looking for
I’m a SaaS Product Manager with 8+ years building and scaling telecom, CRM, and B2B SaaS products for distributed teams across the USA, UAE, and South Asia. I’ve launched high-adoption products (including a telecom reseller app with 8,000+ users), driven double-digit ARR growth at SugarCRM, and led Smart Capex initiatives that informed multi-market network rollouts.
I manage full product lifecycles—from user research and PRDs to roadmaps, launches, and post-launch analytics—collaborating closely with engineering, UX, and data science to deliver user-first solutions that improve customer experience, unlock revenue, and accelerate business outcomes.
Experience
Work history, roles, and key accomplishments
Product Manager
Seamless Distribution Systems
Apr 2024 - Present (1 year 7 months)
Led Smart Capex product development using LLMs to forecast ROI/NPV and launched a reseller app adopted by thousands, digitizing SIM sales, KYC, and inventory to strengthen channel sales.
SUOwned and prioritized the backlog for business process visualization and automation, redesigned product configuration to improve trial-to-subscription conversion, and delivered features that increased adoption and retention while maintaining CSAT > 90%.
Products & Engineering Lead
Rolustech
Aug 2020 - Jun 2022 (1 year 10 months)
Oversaw lifecycle of 6 SaaS products and 50+ CRM projects, led a 15-person cross-functional team, implemented QA automation and CI/CD to reduce release time and improve product quality, and supported go-to-market efforts.
Senior Software Engineer
Rolustech
Aug 2019 - Jul 2020 (11 months)
Developed integrations between SugarCRM/SuiteCRM and 12+ third-party platforms (Google, Stripe, DocuSign, QuickBooks, Twilio) and implemented CRM support ticket management to improve issue resolution and customer experience.
Software Engineer
Rolustech
Aug 2017 - Aug 2019 (2 years)
Customized CRM platforms and developed features for sales, marketing, and customer service using SugarCRM framework, PHP, JavaScript, and MySQL to deliver client solutions in agile sprints.
Education
Degrees, certifications, and relevant coursework
NNNational University of Sciences and Technology (NUST)
Bachelor of Science, Computer Science
2013 - 2017
Completed a Bachelor of Science in Computer Science focusing on core computing principles and software development from 2013 to 2017.
Availability
Location
PakistanAuthorized to work in
Social media
Job categories
Skills
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