Muhammad Zain ul Abadin
@muhammadzainulabadin
Experienced Product Manager with a focus on B2B solutions.
ZimbabweWhat I'm looking for
I am a dedicated Product Manager with extensive experience in B2B environments, specializing in product strategy and development. My journey has taken me through various roles, where I have successfully led product initiatives that drive significant revenue growth and enhance customer satisfaction. At Seamless Distribution Systems, I spearheaded the development of the Retail Value Management Suite, optimizing sales for over 75 telecom operators and contributing to $14 billion in annual transactions.
My tenure at SugarCRM allowed me to refine my skills in managing product roadmaps and backlogs, resulting in a 53% increase in bookings and a 16% rise in annual recurring revenue. I thrive in collaborative settings, working closely with cross-functional teams to translate customer needs into actionable deliverables. My leadership experience extends to overseeing product development lifecycles, where I have improved project delivery efficiency and customer retention through effective team management and strategic planning.
Experience
Work history, roles, and key accomplishments
Product Manager
Seamless Distribution Systems
Aug 2024 - Present (10 months)
Worked in telecom sales and distribution as Product Manager at Seamless. Led the development of the Retail Value Management (RVM) Suite, optimizing retail sales and onboarding for over 75 telecom operators, contributing to $14 billion in annual transactions.
Product Manager
SugarCRM
Aug 2022 - Apr 2024 (1 year 8 months)
Managed the product roadmap and backlog for a SugarCRM product, contributing to a 53% increase in bookings and a 16% rise in annual recurring revenue. Translated customer needs into actionable deliverables, improving user satisfaction and increasing retention by 15%.
Products & Engineering Lead
Rolustech
Aug 2020 - Jun 2022 (1 year 10 months)
Oversaw the product development lifecycle for 6 products and over 50 projects related to SugarCRM and SuiteCRM, resulting in a 25% improvement in project delivery efficiency. Led a team of 15 technical resources, conducting scrums, sprints, and goal meetings, which raised team productivity by 40%.
Senior Software Engineer
Rolustech
Aug 2019 - Jul 2020 (11 months)
Developed integrations with SugarCRM and SuiteCRM using 12 APIs including Google Geocoding, Google Maps, and Stripe. Optimized customization and support, achieving a 30% increase in API integration efficiency and a 20% reduction in support response times.
Software Engineer
Rolustech
Aug 2017 - Aug 2019 (2 years)
Customized SugarCRM and integrated it with third-party software and add-ons, achieving a 25% raise in system efficiency. Leveraged core PHP and JavaScript expertise to enhance CRM features, achieving a 20% improvement in functionality and performance.
Education
Degrees, certifications, and relevant coursework
N(National University of Sciences and Technology (NUST)
Bachelor of Science, Computer Science
Completed a Bachelor of Science in Computer Science. The curriculum focused on foundational computer science principles and practical applications.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
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