Muhammad Abdullah Shahid
@muhammadabdullahshah1
I build client relationships and coordinate products, sales, and technical solutions that support growth.
PakistanWhat I'm looking for
I'm currently engaging prospective learners at Knowza Learning Solutions, guiding them through the sales process and building relationships that support enrollment, retention, and referrals.
Previously at Programmers Force, I coordinated product workflows with cross-functional and external stakeholders to improve product performance and identify strategic growth opportunities. At Custom Software Pvt Ltd, I translated client requirements into SaaS solutions and partnered with development teams on UI/UX design and functional testing.
My background also includes managing e-commerce client accounts across TikTok Shop, Amazon, eBay, and Shopify at VidxitLtd UK, along with customer support at Ibex. I bring consultative communication, problem-solving, and technical understanding to long-term client success.
Experience
Work history, roles, and key accomplishments
Associate Sales Representative
Knowza Learning Solutions
Jul 2026 - Present (3 months)
Identify and engage prospective clients, guiding them through the sales process to support enrollment and revenue growth. Build and maintain client relationships through consistent follow-up and responsive communication.
Associate Product Manager
Programmers Force
Jan 2026 - Jun 2026 (5 months)
Led product coordination and streamlined workflows, partnering with cross-functional stakeholders to deliver efficient solutions. Collaborated with internal teams and external stakeholders to enhance product performance and identify growth opportunities.
Customer Service Representative
Ibex
Oct 2025 - Dec 2025 (2 months)
Built and maintained client relationships by resolving inquiries efficiently, driving strong customer satisfaction and retention. Applied consultative communication and problem-solving to strengthen client relationships.
Virtual Assistant
VidxitLtd UK
Apr 2024 - Oct 2025 (1 year 6 months)
Managed client accounts across major e-commerce platforms (TikTok Shop, Amazon, eBay, Shopify), supporting account growth and client satisfaction. Responded to client inquiries via email, chat, and calls, ensuring timely, professional communication.
Technical Support Engineer
Custom Software Pvt Ltd
Nov 2022 - Apr 2024 (1 year 5 months)
Partnered directly with clients in requirement-gathering meetings, translating business needs into technical, SaaS solutions. Collaborated cross-functionally with the development team on UI/UX design and functional testing.
Education
Degrees, certifications, and relevant coursework
University of Central Punjab
Bachelor of Computer Science, Computer Science
2021 - 2025
Grade: CGPA 3.13
Activities and societies: Member of Idyllic Youth Club, collaborating with 50+ team members to organize events with 1,500+ attendees on average.
Bachelor of Computer Science with a major in Computer Science, achieving a CGPA of 3.13.
Punjab College
Intermediate, Biology
2019 - 2021
Grade: 1st Division
Completed Intermediate in Biology with majors in Bio, Physics, and Chemistry, achieving first division.
Sanai School System
Matriculation, Sciences
2017 - 2019
Grade: 1st Division
Completed Matriculation in Sciences with majors in Bio, Physics, and Chemistry, achieving first division.
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
Social media
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