Open to opportunities

Nasib Khan

@nasibkhan

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Dedicated professional with expertise in customer service and sales.

Pakistan

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What I'm looking for

I am looking for a role that values strong communication and customer service skills, with opportunities for growth and development.

I am a dedicated and adaptable professional with hands-on experience in customer service, sales, and administrative support. My strong communication skills and cultural awareness enable me to deliver quality service across diverse environments. I am passionate about helping individuals bridge communication and digital divides, and I excel at managing client relationships and resolving issues.

Currently, I work as an Amazon Sales Expert, where I manage storefront operations, including product research, listing creation, and customer support. Utilizing tools like Helium 10 and Seller Central, I have successfully boosted product visibility and optimized performance, resulting in high customer satisfaction ratings and increased online sales. My previous role as a Customer Relations Officer allowed me to serve as a primary contact for clients, ensuring timely responses and strong relationship management, which further honed my skills in sales support and service delivery.

Experience

Work history, roles, and key accomplishments

Current

Amazon Sales Expert

Current

AIA Global

Nov 2024 - Present (8 months)

Managed Amazon storefront operations including product research, listing creation, inventory tracking, and customer support. Used tools like Helium 10 and Seller Central to boost product visibility and optimize performance, leading to high customer satisfaction and increased online sales.

Product Research Inventory Management Customer Support

Customer Relations Officer

Abacus Consulting

Mar 2023 - Present (2 years 4 months)

Served as a primary contact for clients, ensuring timely responses and strong relationship management. Supported sales efforts through lead generation, followed up on client inquiries, and helped streamline onboarding processes.

Customer Relations Sales Support Lead Generation Onboarding Reporting Cross Functional Collaboration

Customer Sales Representative

Celebex Telecommunications

Jan 2022 - Present (3 years 6 months)

Handled high-volume inbound and outbound calls to promote services, resolve billing issues, and support customer needs. Consistently exceeded monthly sales targets through personalized service and product knowledge.

Customer Service Sales Outbound Calling CRM Staff Training

Education

Degrees, certifications, and relevant coursework

National University of Modern Languages (NUML)

Bachelor's Degree, English

2021 -

Pursued a Bachelor's Degree in English, focusing on language, literature, and communication. Developed strong analytical and writing skills essential for professional communication.