Hasan Mustafa
@hasanmustafa
Versatile virtual assistant specializing in CRM, Amazon operations, and customer support.
What I'm looking for
I am a versatile virtual assistant with hands-on experience in Amazon FBA operations, CRM setups (notably GoHighLevel), and customer support across B2B and SaaS environments. I have a track record of optimizing workflows, improving system configurations, and building web assets and landing pages to support client onboarding and growth.
I have supported Amazon sellers with product research, SEO-driven listing optimization, and account management while also delivering quality assurance, training, and leadership in customer service roles. I am pursuing a BS in Information Technology and bring practical web development skills and a commitment to reliable remote delivery.
Experience
Work history, roles, and key accomplishments
Amazon Virtual Assistant
NextGen VA
Dec 2025 - Present (0 months)
Provided end-to-end support for Amazon sellers including product research, listing creation, and account management; optimized listings with SEO-driven content and coordinated sourcing, inventory, and fulfillment.
GHL Systems & CRM Support VA
Vault VA
Aug 2025 - Oct 2025 (2 months)
Handled B2B onboarding, GoHighLevel CRM setups, workflow automation, and technical support; built and maintained websites, forms, and landing pages within the GHL platform and improved system workflows.
Customer Service Representative
Sellers Communication Ltd
Jan 2024 - Aug 2024 (7 months)
Delivered high-quality customer support across campaigns (Debt Relief, Medicare, Solar, ACA, Mortgage), was promoted to Assistant Supervisor for exceeding lead generation and leadership benchmarks, and trained new hires to improve team performance.
Quality Assurance Analyst
Humanatic
Apr 2021 - Dec 2023 (2 years 8 months)
Reviewed and scored recorded calls to ensure compliance with quality standards and provided feedback to agents to enhance communication and customer service outcomes while balancing remote QA tasks with academic responsibilities.
Education
Degrees, certifications, and relevant coursework
Virtual University of Pakistan
Bachelor of Science, Information Technology
2024 -
Pursuing a Bachelor of Science in Information Technology with coursework focused on IT fundamentals and practical remote learning.
Hope College of Commerce and Science
Intermediate, Computer Science
2021 - 2023
Completed Intermediate in Computer Science (ICS) covering core subjects in computer science and preparatory coursework for IT studies.
Availability
Location
Authorized to work in
Job categories
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