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Saad ShaikhSS
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Saad Shaikh

@saad-shaikh

Customer Success & Sales Manager, SaaS/CRM, 100% Remote

Pakistan
Message

What I'm looking for

Fully remote (100% remote) roles in customer success, technical support, account management, or CRM operations. Full-time or contract. Available immediately, any timezone.

I'm a sales and customer-facing professional based in Karachi, with experience across SaaS sales, CRM product work, and business development for remote teams in Australia, the US, and the UK. I currently work as Sales & Growth Manager at Concretely Ltd, and previously led a software sales team at TGT Nexus and managed CRM products at Adenify. My technical background in cyber security, Python, and web apps helps me support clients and explain software clearly. I'm looking for fully remote roles in customer success, technical support, account management, or CRM operations, and I'm available now across any timezone.

Experience

Work history, roles, and key accomplishments

CL
Current

Sales & Growth Manager

Concretely Ltd

Apr 2026 - Present (7 months)

Own full sales cycle for solar leads; run Meta Ads paid acquisition and CAC; configure CRM and automation; mentor 1-2 reps; monthly ROI and forecast reporting.

TN

Team Lead - Sales (Software)

TGT Nexus

Aug 2025 - Apr 2026 (8 months)

Led AEs and SDRs; ran demos and technical pitches; closed late-stage SaaS deals; CRM forecasts; built playbooks; partnered with Marketing, Product and CS on onboarding.

TV

Virtual Assistant (Technical Sales)

TVAG

Nov 2024 - Jul 2025 (8 months)

Technical discovery calls and SaaS walkthroughs; wrote SOWs/RFP responses with engineering and AEs; post-sale handoff to implementation and CS.

SE

Web Application Developer

Self-employed

Sep 2014 - Mar 2025 (10 years 6 months)

Built WordPress sites; end-to-end delivery and client service.

AL

Technical Product Manager (CRM)

Adenify Ltd

Oct 2021 - Aug 2023 (1 year 10 months)

Wrote PRDs and user stories for CRM and internal tools; Agile delivery with eng/DB/QA; API integrations; RBAC, data hygiene, adoption metrics.

LL

Business Development Mgr / Project Mgr

Logicose Ltd

May 2020 - Sep 2021 (1 year 4 months)

Lead generation and negotiation; SOWs/SLAs; Agile delivery; profitability and scope management; client lifecycle escalation and upsell.

DI

Business Development Executive (ERP)

Digilaxy

Aug 2018 - Jan 2020 (1 year 5 months)

Process discovery, ERP demos and POCs; multi-stakeholder enterprise deals; quota attainment.

VL

Python Developer

Vinvst Ltd

Nov 2016 - Jan 2018 (1 year 2 months)

Built Python backends, APIs and web apps; cross-functional delivery.

Education

Degrees, certifications, and relevant coursework

University of Hertfordshire logoUH

University of Hertfordshire

BSc, Cyber Security and Networks

2015 - 2018

Tech stack

Software and tools used professionally

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