Fully remote (100% remote) roles in customer success, technical support, account management, or CRM operations. Full-time or contract. Available immediately, any timezone.
Saad Shaikh
@saad-shaikh
Customer Success & Sales Manager, SaaS/CRM, 100% Remote
What I'm looking for
I'm a sales and customer-facing professional based in Karachi, with experience across SaaS sales, CRM product work, and business development for remote teams in Australia, the US, and the UK. I currently work as Sales & Growth Manager at Concretely Ltd, and previously led a software sales team at TGT Nexus and managed CRM products at Adenify. My technical background in cyber security, Python, and web apps helps me support clients and explain software clearly. I'm looking for fully remote roles in customer success, technical support, account management, or CRM operations, and I'm available now across any timezone.
Experience
Work history, roles, and key accomplishments
Sales & Growth Manager
Concretely Ltd
Apr 2026 - Present (7 months)
Own full sales cycle for solar leads; run Meta Ads paid acquisition and CAC; configure CRM and automation; mentor 1-2 reps; monthly ROI and forecast reporting.
Team Lead - Sales (Software)
TGT Nexus
Aug 2025 - Apr 2026 (8 months)
Led AEs and SDRs; ran demos and technical pitches; closed late-stage SaaS deals; CRM forecasts; built playbooks; partnered with Marketing, Product and CS on onboarding.
Virtual Assistant (Technical Sales)
TVAG
Nov 2024 - Jul 2025 (8 months)
Technical discovery calls and SaaS walkthroughs; wrote SOWs/RFP responses with engineering and AEs; post-sale handoff to implementation and CS.
Web Application Developer
Self-employed
Sep 2014 - Mar 2025 (10 years 6 months)
Built WordPress sites; end-to-end delivery and client service.
Technical Product Manager (CRM)
Adenify Ltd
Oct 2021 - Aug 2023 (1 year 10 months)
Wrote PRDs and user stories for CRM and internal tools; Agile delivery with eng/DB/QA; API integrations; RBAC, data hygiene, adoption metrics.
Business Development Mgr / Project Mgr
Logicose Ltd
May 2020 - Sep 2021 (1 year 4 months)
Lead generation and negotiation; SOWs/SLAs; Agile delivery; profitability and scope management; client lifecycle escalation and upsell.
Business Development Executive (ERP)
Digilaxy
Aug 2018 - Jan 2020 (1 year 5 months)
Process discovery, ERP demos and POCs; multi-stakeholder enterprise deals; quota attainment.
Python Developer
Vinvst Ltd
Nov 2016 - Jan 2018 (1 year 2 months)
Built Python backends, APIs and web apps; cross-functional delivery.
Education
Degrees, certifications, and relevant coursework
University of Hertfordshire
BSc, Cyber Security and Networks
2015 - 2018
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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