Open to opportunities

ms azie

@msazie

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Results-driven professional with over 10 years of diverse experience

Malaysia

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What I'm looking for

Looking for a challenging role that leverages my skills in digital marketing, client success management, and project leadership to drive transformative initiatives and achieve high-impact results.

As a seasoned professional with over 10 years of experience in human resources, marketing, IT, and customer service, I have developed a unique blend of skills that enable me to drive innovation and achieve high-impact results. My expertise in digital marketing, client success management, and project leadership has allowed me to surpass sales targets and drive transformative initiatives across sectors.

With a proven track record of leading remote teams and optimizing operations, I am confident in my ability to coach and develop high-performing teams. My passion for delivering exceptional customer service and driving engagement has earned me a reputation as a results-driven professional.

Throughout my career, I have demonstrated exceptional analytical skills, problem-solving abilities, and a positive attitude. I am a self-motivated individual with a strong work ethic and a can-do attitude. I thrive in fast-paced environments and am adept at multitasking and managing multiple responsibilities simultaneously.

Experience

Work history, roles, and key accomplishments

Current

Brand Leader

Current

The KOL Academy

Jan 2024 - Present (1 year 5 months)

Led a remote marketing team to achieve a 53% increase in sales. Managed recruitment, onboarding, and performance processes while enhancing team skills in advanced marketing strategies. Boosted brand visibility through strategic social media campaigns.

Remote Team Management Digital Marketing Social Media Strategy Performance Management Recruitment Coaching Sales Strategy Client Engagement

Sales Coordinator

Tekad Jujur Engineering

Mar 2019 - Jan 2024 (4 years 10 months)

Streamlined sales operations and improved productivity by 20%. Managed recruitment and training of new employees, maintained sales records, and fostered positive customer relationships.

Sales Operations Productivity Recruitment Customer Relationship Management Budget Management Administrative Support Process Improvement Communication Training

Organization Development Executive

UDA Holdings Berhad

Feb 2015 - Jan 2019 (3 years 11 months)

Enhanced job management systems and delivered training programs that increased employee engagement scores by 30%. Spearheaded initiatives to reduce turnover by 18% through feedback and team-building activities.

Employee Engagement Training Development Human Resources Feedback Team Building

Secretary to SVP of Human Resource

UDA Holdings Berhad

Mar 2012 - Feb 2015 (2 years 11 months)

Managed administrative tasks for the HR team, improving operational efficiency. Maintained meticulous records and ensured high satisfaction in logistics and event planning.

Administrative Support Event Planning Customer Service Communication Time Management

User ID Administrator

Great Eastern Life Assurance

Apr 2008 - Mar 2012 (3 years 11 months)

Implemented security guidelines for user ID management and led projects related to user requisitions. Contributed to disaster recovery planning for user accounts.