At Artemis Distribution, I helped build and own the inbound-lead discovery process before becoming Sales Development Manager. I helped close 72 deals by qualifying prospective clients and coordinating next steps with Account Executives.
As Sales Development Manager, I hire, train, and lead a team of six SDRs, coach them daily, and oversee the Salesforce pipeline. I also partner with sales, marketing, and operations to refine outreach and improve customer experience.
At the Children's Museum of Pittsburgh, I managed front-of-house operations and trained, scheduled, and supervised staff. Earlier, as a Uniform Issue Attendant and Team Lead at the United States Department of Defense's Edelweiss Lodge & Resort, I issued and tracked uniforms, handled repairs and alterations, and trained new personnel.
At White Lodging Services, I registered guests and logged requests while maintaining an 88.5+ monthly check-in satisfaction score. My experience spans hospitality and B2B sales development, with hands-on Salesforce CRM and Zendesk experience.
