Gus Fuentes

Engaged potential clients via phone, email, and social media, identified and qualified leads, scheduled meetings for Account Executives, and maintained accurate CRM records.

Developed and maintained client relationships, provided personalized financial advice, made proactive calls to identify opportunities, and collaborated with team members to attract new clients.

Worked on product strategy and execution for evaluation experiences at Pinterest, partnered with engineering and design teams, and mentored peer product managers.

Created a welcoming environment for customers, maintained product knowledge, recommended items, checked product quality, and managed department inventory.

Managed teams of up to 15 associates, made process improvements, handled daily work management and performance reporting, and managed inventory and safety audits.

Maintained in-stock position by ordering from vendors, operated heavy machinery, wrote performance reviews, and handled disciplinary forms.

Interviewed job candidates, assigned employees to duties, answered inquiries, prepared sales slips, and helped customers with questions and complaints.

Maintained sales goals through excellent customer service, met deadlines with follow-up calls, and assisted customers with service and product inquiries.

Earned a High School Diploma from Bonneville High School in Ogden, Utah.