Arman MustafaAM
Open to opportunities

Arman Mustafa

@armanmustafa

Driven sales professional with expertise in client success and SaaS sales.

United States

What I'm looking for

I am looking for a role that fosters growth, values teamwork, and offers opportunities to enhance client relationships.

I am a driven and goal-oriented sales professional with over four years of experience in outbound sales, lead generation, and customer support. My expertise lies in making high-volume cold calls, booking qualified meetings, and managing sales pipelines using tools like Salesforce and HubSpot. I have a proven ability to build strong relationships, hit KPIs, and drive revenue in fast-paced, remote work environments.

Currently, I work as a Sales Development Representative at Masterworks, where I guide prospective investors through the fine art investment process, delivering a seamless onboarding experience. I have successfully driven over $2.9MM in investments while exceeding outreach and conversion KPIs through strategic communication. My previous roles have further honed my skills in customer success, account management, and effective objection handling, ensuring high levels of client satisfaction and retention.

Experience

Work history, roles, and key accomplishments

MA
Current

Sales Development Representative

Masterworks

May 2024 - Present (1 year 1 month)

Guided prospective investors through the fine art investment process, delivering a seamless onboarding experience. Conducted high-volume outreach and discovery calls, consistently booking qualified meetings. Managed a key accounts pipeline of high-net-worth individuals, assisting with account activations and driving over $2.9MM in investments.

SA
Current

Freelance 3D/2D Graphic Designer

Shtroom Digital Marketing Agency

May 2023 - Present (2 years 1 month)

Developed visual content across mediums and collaborated directly with clients on branding campaigns, utilizing storytelling techniques to enhance brand identity.

AH

Member Experience Sales Coordinator

Alignment Health

Aug 2023 - May 2024 (9 months)

Handled a high volume of inbound member inquiries, providing guidance on claims and benefits. Addressed concerns and de-escalated frustrations through effective objection handling, maintaining compliance and high service standards.

FI

Customer Service Representative II

FIS

Apr 2022 - Jan 2023 (9 months)

Addressed high volumes of client inquiries with professionalism and a solutions-first mindset, ensuring customer satisfaction and retention through effective communication.

P3

Sales Lead Manager

Perigon Health 360

Jan 2023 - Sep 2023 (8 months)

Led outbound lead generation initiatives, managing high-quality prospect pipelines to support revenue goals. Monitored sales performance metrics and delivered actionable insights to improve lead conversion rates.

CH

Patient Access Representative

Change Healthcare

Oct 2021 - Feb 2022 (4 months)

Entered patient data, resolved discrepancies, and supported financial eligibility processes, ensuring accurate and timely patient access to healthcare services.

NA

Customer Service Representative

Navient

Jun 2021 - Oct 2021 (4 months)

Delivered top-tier phone-based support and resolved billing and documentation issues, ensuring customer satisfaction and efficient service delivery.

MC

Front Desk Agent

MCC Applied Technologies Center

Aug 2018 - Mar 2020 (1 year 7 months)

Provided administrative and front-line support while assisting students and staff with daily operations, ensuring a smooth and efficient environment.

Education

Degrees, certifications, and relevant coursework

Monroe Community College logoMC

Monroe Community College

A.A.S., Commercial Art & Illustration

Completed an Associate of Applied Science in Commercial Art & Illustration, focusing on visual communication and design principles.

PS

Pittsford Sutherland High School

High School Diploma, Art

Grade: Honors

Graduated with honors in AP Studio Art, demonstrating advanced skills in various artistic techniques and media.

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Arman Mustafa - Sales Development Representative - Masterworks | Himalayas