Mohit Kumar

I've supported clients through calls, chat, and email at Cognizant's SPEX Multi Channel Help Desk, resolving technical queries, managing escalations, and following up through issue closure.

Previously, as a Customer Support Executive at Persistent Infotech, I assisted patients with inquiries and insurance verification in a fast-paced healthcare environment. I prioritized urgent concerns, processed patient information, maintained records, and delivered empathetic, patient-centered service.

I'm completing a Bachelor of Business Administration and bring customer relationship management, communication, critical thinking, and multitasking to every interaction.

I'm seeking an entry-level opportunity in banking, finance, or management where I can contribute to customer service, operations, and business growth.