Aslam Reshi

AR

Open to opportunities

Aslam Reshi

@aslamreshi

Customer Support Executive and Agent focused on problem-solving, communication, and improving customer satisfaction.

What I'm looking for

I’m looking for a communication-driven customer support role where I can use my problem-solving and decision-making to deliver impactful solutions, improve customer satisfaction, and collaborate with a supportive team.

I am a proactive professional with experience in customer support and agent roles. I aim to leverage my problem- solving skills to drive impactful solutions, while strengthening communication to enhance customer satisfaction and team collaboration.

With a BA in Arts & Humanities, I bring a customer-first approach supported by decision making and clear communication. I have worked as a Customer Support Executive (Concentrix) and as an Agent (T D S MANAGEMENT CONSULTANT), and I continue to build my operational capability through data-focused responsibilities as a Data Entry Operator.

Experience

Work history, roles, and key accomplishments

CO

Customer Support Executive

Concentrix

Mar 2024 - Jul 2024 (4 months)

Worked as a Customer Support Executive, providing assistance and support to customers in an agent/customer support environment.

Customer Support Customer Service Communication Problem Solving Documentation Team Collaboration Support Agent Time Management

TC

Agent

TDS Management Consultant

Nov 2023 - Feb 2024 (3 months)

Worked as an Agent, supporting day-to-day customer or client assistance tasks in a management-consulting environment.

Customer Support Communication Problem Solving Documentation Coordination Customer Service Time Management Team Collaboration

Education

Degrees, certifications, and relevant coursework

II

Indira Gandhi National Open University (IGNOU)

Bachelor of Arts, Arts & Humanities

Grade: 54%

Completed a B.A. in Arts & Humanities from Indira Gandhi National Open University (IGNOU).

Tech stack

Software and tools used professionally

Gmail

F#

Score

Enhance

X++

Availability

Open to opportunities

Location

India

Authorized to work in

Job categories

Customer Support Executive Customer Support Executive Agent Data Entry Operator Intern Customer Service Executive Support Executive Customer Support Agent Customer Support Representative Customer Support Associate

Skills

Problem Solving Customer Support Communication Skills Team Collaboration Data Entry Hindi English Punjabi Urdu Enhance Gmail Score X++

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