Mohammed User

Co-leading a practical English conversation and community-building initiative with native-speaker facilitators, while overseeing operations, marketing, and B2C/B2B partnership development.

Providing pro-bono advisory support, assisting the CBO with proposal drafting, report writing, and English translation requirements.

Co-leading the establishment of the English Language Olympia franchise in Cyprus, from partner acquisition and strategy development to managing stakeholder relations with the Ministry of Education of Cyprus.

Support judging and management of large-scale English-language competitions across six assessment pillars, including theatrical presentations.

Sourced, screened, and shortlisted English teacher candidates for seasonal recruitment programmes supporting Uzbekistan’s Ministry of Education.

Managed multi-delegation projects across CBOs and TRCs, leading 12+ volunteers and ensuring effective delivery of protection initiatives. Collaborated cross-functionally to establish operational frameworks ensuring compliance and efficient resource allocation.

Supported delivery of youth and women’s protection activities focused on workplace rights and economic violence. Assisted with community outreach, field research, youth workshops, advocacy activities, documentation, and reporting.

Managed client and stakeholder relationships for British Council IELTS and examination services across Jordan and Lebanon, identifying new business opportunities, supporting account growth and retention, and coordinating with cross-functional teams to deliver responsive solutions.

Served as Team Leader at the partner CBO, the Housewives Association (HSF), supporting the implementation of the IRC’s “Health and Protection Services” project. Acted as the primary liaison between HSF and the IRC, ensuring effective program delivery and handling all progress reporting.

Led bespoke luxury kitchen design consultations, guiding clients from needs assessment to final solution. Delivered exceptional client satisfaction by translating visions into detailed designs and seamless showroom experiences.

Drove business development to expand client base and secure new projects in interior design and marble industry. Managed strategic client partnerships focused on long-term growth and satisfaction.

Achieved and exceeded annual sales target of AED 3M by generating new business and strengthening key client relationships. Improved sales team productivity through targeted product training programs.

Managed B2B corporate leasing and B2C lease-to-own sales, handling client consultations, proposals, negotiations, contract coordination, and follow-up while consistently achieving targets and ranking among the highest performers in lease-to-own sales.

Contributed to winning AED 20M+ in government projects and tenders by managing end-to-end RFP submissions.

Contributed and supported the PRO and HR teams with visa processing, records management, and compliance documentation for new employees.

Pursued an MBA at Torrens University Australia in Abu Dhabi from 2013 to 2015.

Earned a Bachelor of Arts in Business Administration with a focus on Marketing from Ahram Canadian University from 2006 to 2011.