Zeina Als

Managed SMB accounts, handled partners' needs, and maintained strong partner relationships. Worked with Salesforce to track accounts and activities and create admin pages.

Managed SMB accounts, handled partners' needs, and maintained strong partner relationships. Worked with Salesforce to track accounts and activities and create admin pages.

Managed appointments and referrals across all governmental hospitals in Qatar under Hamad Medical Corporation, handled patient inquiries via phone and email, and managed approximately 80-110 daily calls and CRM tickets in English and Arabic.

Handled sales and skincare product promotion, created good relationships with customers, and ensured professional and friendly service.

Performed administrative tasks to support students and center operations, provided English instruction to children, and reviewed and proofread documents from international students.

Grade: 3.37

Pursued a Bachelor's degree in English Language and Literature, achieving a GPA of 3.37.

Completed the 'Ana Usharek' and 'Ana Ushark+' courses.

Completed a course on Risk Communication & Community Engagement.

Completed a course on Building a Team.

Attended the International Healthcare Travel Forum 2022.

Completed English language courses from A1 to C1 levels.

Completed annual Information Security and Data Privacy Education.

Grade: 94.4%

Completed General Secondary Education Certificate with a grade of 94.4%.

Completed a course on Building Intercultural Competence.