At Timeless Furniture, I respond to customer messages and calls across WhatsApp, Facebook Messenger, Instagram, TikTok and phone. I recommend suitable products, resolve concerns and have personally closed 30+ sales.
I follow up with undecided customers, maintain interaction and lead records, run email marketing campaigns and lead the company’s content team. Earlier, at GoSTEAM, I answered enquiries and contributed to content growth from under 50 to over 15,000 views within six months.

