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Modupeoluwaseyi Oyeniran

@modupeoluwaseyioyeni

Customer Support & Lead Engagement Officer at Timeless Furniture, personally closing 30+ sales while supporting customers across five channels.

Nigeria
Message

At Timeless Furniture, I respond to customer messages and calls across WhatsApp, Facebook Messenger, Instagram, TikTok and phone. I recommend suitable products, resolve concerns and have personally closed 30+ sales.

I follow up with undecided customers, maintain interaction and lead records, run email marketing campaigns and lead the company’s content team. Earlier, at GoSTEAM, I answered enquiries and contributed to content growth from under 50 to over 15,000 views within six months.

Experience

Work history, roles, and key accomplishments

TF
Current

Customer Support & Lead Engagement Officer

Timeless Furniture

Jan 2026 - Present (9 months)

Respond to 150+ customer messages daily on WhatsApp, Facebook Messenger, Instagram and TikTok and handle up to 30 calls a day, answering product questions and resolving customer issues. Recommend the best-fit product to each customer and close sales on the spot, personally closing 30+ deals since joining.

GO

Customer Service Representative & Marketing Manager

GoSTEAM

Jun 2025 - Dec 2025 (6 months)

Served as the first point of contact for school owners and parents, answering enquiries about services and replying to messages and social media comments. Turned skeptical enquiries into sign-ups by addressing doubts, enrolling roughly 5 school owners and 8 parents within six months.

DA

Chief Growth Marketing Officer

Digital Xposure Solution Agency

Jun 2025 - Dec 2025 (6 months)

Supervised marketing activities, mentored interns and supported recruitment by screening and interviewing candidates.

DL

Social Media Manager

Digital Square Limited

Jul 2024 - Apr 2025 (9 months)

Managed social media accounts for multiple clients and wrote website content to improve search visibility.

RL

Advertising Intern

Railway Property Management Corporation Limited

Jul 2023 - Sep 2023 (2 months)

Internship in advertising at Railway Property Management Corporation Limited.

NP

Public Relations Intern

Nestlé Nigeria PLC

Jul 2022 - Oct 2022 (3 months)

Internship in public relations at Nestlé Nigeria PLC.

Education

Degrees, certifications, and relevant coursework

Ajayi Crowther University logoAU

Ajayi Crowther University

Bachelor of Science, Mass Communication

Activities and societies: Special Recognition Award and Distinguished Service Recognition, Faculty of Communication and Media Studies.

Pursued a Bachelor of Science in Mass Communication with a focus on Public Relations and Advertising.

Tech stack

Software and tools used professionally

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