Mirian Ezeadikwa

As a Customer Service Manager, I successfully implemented new processes to enhance customer experience, managed email marketing campaigns, and oversaw online operations to improve sales. I also gathered client feedback and collaborated with team members to ensure quality service.

In my role as a Customer Service Officer, I built strong client relationships, addressed inquiries promptly, coordinated property viewings, and implemented workflow automation to streamline tasks, ensuring compliance with legal requirements.

As a Client Relations Officer and Retail Supervisor, I facilitated client onboarding, managed accounts, maintained a client database, and identified upselling opportunities to enhance customer experience.

In my position as a Client Relations/Sales Officer, I managed sales reports, handled customer queries, identified needs, and maintained records to enhance customer satisfaction and drive sales.