Miriam Alpha
@miriamalpha
Resourceful professional with experience in Administration and Customer Service.
What I'm looking for
I am a driven and resourceful professional with approximately three years of experience in Administration, Customer Service, and Marketing. My journey has been marked by a commitment to enhancing organizational growth while continuously developing my skills. Currently pursuing an MBA in E-Commerce at Nexford University, I am eager to apply my knowledge in a dynamic environment.
Throughout my career, I have held various roles that have honed my abilities in customer relationship management, logistics, and digital transformation. My recent internship at Unilever Nigeria involved implementing digitization strategies to optimize sales processes, showcasing my adaptability and innovative approach. I have received multiple awards for my contributions, including the Customer Experience Star Award from So Fresh Neighborhood Market, reflecting my dedication to excellence in service delivery.
Experience
Work history, roles, and key accomplishments
Intern (Route-to-Market Digital Transformation)
Unilever Nigeria
Aug 2023 - Present (1 year 10 months)
Currently implementing the digitization of the sales route-to-market process at Key Distributor level, focusing on presales for route optimization, cost efficiency, and improving customer service.
Import and Logistics Officer
Orange Drugs Ltd
Jul 2023 - Apr 2024 (9 months)
Managed documentation and filing of shipping documents, tracked consignments, and facilitated inter and intra stock movement using NAVISION software.
Business Support Executive
Orange Drugs Ltd
May 2023 - Jul 2023 (2 months)
Performed procurement, HR, and administrative duties to support business operations effectively.
Independent Sales Associate (Part Time)
Gtext Homes
Dec 2020 - Jan 2023 (2 years 1 month)
Connected potential homeowners with affordable housing and investors with premium investment packages in real estate.
Relationship Manager (SME Banking)
Union Bank Plc
Jan 2020 - Oct 2020 (9 months)
Managed banking relationships for SME clients, providing tailored banking solutions and maintaining account management.
Customer Service Representative
So Fresh
Mar 2018 - Dec 2018 (9 months)
Handled customer inquiries and complaints, managed logistics and dispatch activities, and maintained customer information databases.
Education
Degrees, certifications, and relevant coursework
Miriam hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Browse remote talentAvailability
Location
Authorized to work in
Social media
Job categories
Interested in hiring Miriam?
You can contact Miriam and 90k+ other talented remote workers on Himalayas.
Message MiriamFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
