Miriam AlphaMA
Open to opportunities

Miriam Alpha

@miriamalpha

Resourceful professional with experience in Administration and Customer Service.

Nigeria

What I'm looking for

I am looking for opportunities that foster growth, innovation, and collaboration.

I am a driven and resourceful professional with approximately three years of experience in Administration, Customer Service, and Marketing. My journey has been marked by a commitment to enhancing organizational growth while continuously developing my skills. Currently pursuing an MBA in E-Commerce at Nexford University, I am eager to apply my knowledge in a dynamic environment.

Throughout my career, I have held various roles that have honed my abilities in customer relationship management, logistics, and digital transformation. My recent internship at Unilever Nigeria involved implementing digitization strategies to optimize sales processes, showcasing my adaptability and innovative approach. I have received multiple awards for my contributions, including the Customer Experience Star Award from So Fresh Neighborhood Market, reflecting my dedication to excellence in service delivery.

Experience

Work history, roles, and key accomplishments

UN
Current

Intern (Route-to-Market Digital Transformation)

Unilever Nigeria

Aug 2023 - Present (1 year 10 months)

Currently implementing the digitization of the sales route-to-market process at Key Distributor level, focusing on presales for route optimization, cost efficiency, and improving customer service.

OL

Import and Logistics Officer

Orange Drugs Ltd

Jul 2023 - Apr 2024 (9 months)

Managed documentation and filing of shipping documents, tracked consignments, and facilitated inter and intra stock movement using NAVISION software.

Education

Degrees, certifications, and relevant coursework

Miriam hasn't added their education

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Tech stack

Software and tools used professionally

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Miriam Alpha - Intern (Route-to-Market Digital Transformation) - Unilever Nigeria | Himalayas