Mira Abou Sleiman

I am a highly accomplished Account Manager with over a decade of experience in driving revenue growth, client success, and operational efficiency across diverse sectors. My proven track record includes managing over 100 client accounts and conducting more than 1,500 onboarding sessions, leading to a remarkable 92% adoption success rate. I have successfully expanded account portfolios and created strategic growth plans, contributing to an 18% annual revenue increase and improved client retention.

Throughout my career, I have demonstrated expertise in resolving complex issues across departments, significantly reducing backlog and critical incident resolution times. My recent role at BigHand involved securing new clients and implementing real-time monitoring tools, which led to a 31% reduction in response times to critical client issues. I am passionate about leveraging my cross-sector account leadership and analytical skills to deliver strategic impact and client success at scale.