Christian McWhinneyCM
Open to opportunities

Christian McWhinney

@christianmcwhinney

Client-focused SaaS and CPG professional with 10+ years of experience.

Zimbabwe

What I'm looking for

I seek a dynamic role where I can leverage my expertise in customer success and partnerships to drive growth and enhance client relationships.

With over a decade of experience in the SaaS and CPG industries, I am a client-focused professional dedicated to driving customer success and fostering strong partnerships. My expertise lies in leading strategic initiatives that enhance client retention and streamline operational processes. I thrive in fast-paced environments where building trust and delivering results are paramount.

In my recent role as a Senior Accounts and Partnerships Manager at Bedrock Analytics, I successfully led key account retention strategies and managed high-value client portfolios. My efforts contributed to maintaining the lowest churn rate company-wide in 2024, showcasing my commitment to client satisfaction and product value delivery. I have a proven track record of driving growth, optimizing client onboarding, and enhancing cross-functional collaboration to achieve exceptional outcomes.

I am passionate about simplifying complex processes and improving client experiences. My ability to ask the right questions and bring calm to hectic situations has been instrumental in shaping product strategies that align with client needs. I care deeply about the relationships I build and the impact of our work together, always striving for excellence in every project.

Experience

Work history, roles, and key accomplishments

BA
Current

Sr. Accounts and Partnerships Manager

Bedrock Analytics

Jan 2025 - Present (5 months)

Led strategic partnerships and key account retention strategies for SaaS-based CPG analytics solutions. Coordinated multi-functional teams across product, sales, and support to improve client onboarding and success outcomes. Conducted regular roadmap reviews and presentations with executive leadership, ensuring transparency, alignment, and timely decision-making.

BA

Sr. Account Manager

Bedrock Analytics

Nov 2023 - Present (1 year 7 months)

Managed a high-value client portfolio, streamlining data workflows and reporting for CPG brands. Implemented scalable client feedback loops that led to consistent product improvement and increased renewals.

CR

Customer Success Manager

Crisp

Apr 2021 - Present (4 years 2 months)

Owned the full lifecycle of client success for B2B SaaS CPG platform users, focusing on driving retention, simplifying usage of analytics dashboards, and improving client adoption. Partnered with enterprise and mid-market brands to optimize supply chain insights using the Crisp platform. Boosted NRR and deepened customer loyalty through personalized check-ins and adoption journeys.

Education

Degrees, certifications, and relevant coursework

Christian hasn't added their education

Don't worry, there are 90k+ talented remote workers on Himalayas

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Christian McWhinney - Sr. Accounts and Partnerships Manager - Bedrock Analytics | Himalayas