RURajput User
@rajputuser
Results-driven Client Relationship Manager with a passion for client success.
ZimbabweWhat I'm looking for
I am a results-driven Client Relationship Manager with extensive experience in managing key client accounts and driving customer retention. My proven track record in account management, client onboarding, and stakeholder communication has equipped me with the skills necessary to align cross-functional teams for business success. I am passionate about exceeding client expectations and contributing to long-term business growth.
In my previous role at Moppomobi Technology Pvt. Ltd., I managed the end-to-end client engagement lifecycle for over 50 B2B accounts across multiple industries. My efforts in conducting market research and lead generation resulted in a 20% increase in qualified prospects. I pride myself on my ability to proactively resolve client concerns, leading to a 30% improvement in retention rates, while collaborating with cross-functional teams to ensure seamless execution of strategies.
Additionally, my experience as a Business Analyst at Flipkart Internet Pvt. Ltd. allowed me to oversee seller account performance and compliance, leading to improved visibility and ROI for partner sellers. I am adept at using data to inform decisions, enhance client satisfaction, and optimize service delivery, making me a valuable asset to any organization.
Experience
Work history, roles, and key accomplishments
Marketing Intern
Hyundai Ltd.
Supported the marketing team in planning and executing field campaigns and promotional events, including scheduling test drives and tracking customer engagement metrics. Conducted market research and compiled competitive analysis reports to inform strategy and contributed to lead generation efforts, improving showroom footfall. Gained hands-on experience in branding, customer engagement, and event
Client Relationship Manager
Moppomobi Technology Pvt. Ltd.
Managed end-to-end client engagement for over 50 B2B accounts, achieving a 20% increase in qualified prospects and a 30% improvement in retention rates. Collaborated with cross-functional teams to ensure seamless execution and leveraged data to optimize service delivery. Additionally, managed and moderated online communities across various platforms, utilizing social listening and sentiment analys
Business Analyst
Flipkart Internet Pvt. Ltd.
Oversaw seller account performance, compliance, and marketplace quality standards, successfully onboarding over 100 sellers through comprehensive documentation and platform training. Created and managed advertising campaigns to enhance visibility and ROI for partner sellers, providing actionable insights for optimization. Led and mentored a team, consistently delivering 15% above KPIs over a six-m
Education
Degrees, certifications, and relevant coursework
Indira Gandhi University
Bachelor's Degree, General Studies
Completed a Bachelor's Degree at Indira Gandhi University. This program provided a foundational understanding in various academic disciplines.
Unknown
Diploma, Fashion Designing
Obtained a Diploma in Fashion Designing. This program focused on the principles and practices of fashion design.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
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