At Tristan, I oversee daily operations, coordinate team priorities, and help ensure transactions and procedures are completed accurately. I also handle customer concerns and support the team in resolving issues.
At Zun Power, I supported North American B2B clients through sales, clarified product requirements, prepared quotations, and shared technical information and delivery timelines. I coordinated order follow-ups with internal teams and improved CRM data accuracy by 20% through consistent record maintenance and documentation.
Earlier, I coordinated daily team activities at Pandora and supported team performance and workflows at Pharmaprix. At Telus International, I managed more than 70 daily customer interactions across phone and digital channels, resolving service issues and recording outcomes accurately.
