Kett Pho

Coordinating intake and processing of client referrals and orders using JDE software. Ensuring accurate medical information, delivery logistics, and scheduling of appointments.

Proactively identify and pursue new sales leads and opportunities by fostering client connections and building relationships. Strategic planning, time management, and organization of client schedules and training programs.

Leveraged Salesforce expertise to oversee projects throughout the production cycle, ensuring accurate account setup and order details. Provided inside sales support, contributing to a 15% growth in sales in multiple territories.

Managed a high volume of client orders and complex administrative tasks with meticulous attention to detail, ensuring accuracy in payroll and billing. Recruited, interviewed, and assessed applicants to align with client needs and company culture.

Actively performed retail sales consistently exceeding monthly sales targets by 20-30%. Utilized strong relationship building skills to address member needs, manage follow ups, and provide necessary post-sale warranty services.

Played a key role in maintaining a positive and welcoming atmosphere for all guests, enhancing the museum's reputation as a top cultural destination. Provided high quality guest services, demonstrating excellent communication and interpersonal skills.

Pursuing certification in Nutrition.

Pursuing certification as a Personal Trainer.

Completed CPR Level A - AED certification.

Earned the Ontario Secondary School Diploma.

Studied Management Economics and Finance with a co-op component.